Senior Propositions Manager - Funeralcare

Co-op Group; Manchester; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A prominent funeral service provider in the UK is seeking a Senior Propositions Manager to lead their Propositions Team in Funeralcare. The role involves developing innovative client-focused propositions, managing teams, and driving performance in a dynamic environment. This position offers a salary of £55,000 - £75,000 along with excellent benefits such as an annual bonus, generous holiday allowance, and private healthcare, making it an attractive opportunity for a motivated leader.

Benefits

Annual bonus

28 days holiday (rising to 32 with service)

Pension with up to 10% employer contributions

Private healthcare

Access to subsidised onsite gym

30% discount on Co-op products

Virtual healthcare services

Training and development support

Cycle-to-work scheme

Qualifications

• Proven track record in large, regulated organisations.
• Ability to manage competing priorities in a fast-paced environment.
• Experience in operational, telephony, and digital sales channels.

Responsibilities

• Lead the Propositions Team in Funeralcare.
• Develop market-leading propositions for clients.
• Manage a portfolio of activities including national launches.

Skills

Experience managing the 360‑proposition life cycle

Successful propositions delivery

Strong leadership skills

Analytical skills

Excellent communication skills

Commercial acumen

UK driver’s licence

Job description

Senior Propositions Manager - Funeralcare

£55,000 - £75,000 plus excellent benefits (Work Level 5) Remote

We’re looking for a Senior Propositions Manager to lead our Propositions Team in Funeralcare. In this role, you’ll work in a fast‑paced environment to develop market‑leading propositions for our clients and members.

Why this role matters

At Co‑op Funeralcare, we help people at one of the most difficult times in their lives and offer support to those looking to plan for the future. In this role, you’ll design, develop and deliver propositions that are disruptive, distinctive, client‑focused, and set us apart from the competition. You’ll spot opportunities, bring new ideas to life, and help shape the future of our services. As the UK’s leading funeralcare provider, we’re constantly innovating – so there’s plenty to get involved in.

What you’ll do

• Work closely with colleagues and leaders across the business to shape our proposition strategy and manage a clear roadmap of activity that supports our commercial objectives
• Lead and develop a small team, fostering a culture that reflects our Co‑op Ways of being and values
• Support the team in managing the end‑to‑end development and delivery of compelling client and member propositions, including creating benefits cases, managing governance documentation and channel delivery plans
• Manage a portfolio of activity including tests and trial mobilisation, as well as full‑scale national launches across all sales channels
• Own a market insight framework that keeps you up to date with emerging market trends, activity and opportunities
• Work with our Insight team to manage research budgets, ensuring we prioritise and conduct the right client and colleague research and analysis to meet the team’s needs
• Make sure all propositions, collateral and experiences comply with regulatory requirements
• Own all proposition articulation and our “reasons to choose” as well as supporting the development of effective marketing campaigns and promotion of your propositions
• Proactively monitor and review performance and partner with business leads to create appropriate action plans where needed

What you’ll bring

• Experience managing the 360‑proposition life cycle
• A track record of delivering successful propositions or commercial change initiatives in large, regulated organisations with operational, telephony and digital sales channels
• Ability to thrive in a fast‑paced environment and manage competing priorities
• Strong leadership skills and experience developing teams
• Great analytical skills and experience using data and market insights to inform decisions
• Excellent communication and influencing skills, with experience building relationships with senior leaders across the business
• Strong commercial acumen and marketing knowledge and capabilities
• A valid UK driver’s licence

Why Co‑op?

At Co‑op, we’re owned by our members. Because we’re owned by you, we can do right by you. When you join us, you’re not just taking a job, you’re joining a movement. We want this to be a place where you can thrive, so we offer the following:

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Private healthcare
• Access to a subsidised onsite gym (at our Manchester HQ)
• 30% discount on Co‑op products and 10% off other brands
• Stream – early access to a percentage of your pay as you earn it
• Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice
• 24/7 colleague support service
• Training and support for your development and career progression
• Cycle‑to‑work scheme

A place you’ll belong

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.

Please note that we may close applications for this role early.

As part of your application, you’ll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you’re a current Co‑op colleague, this does not need to be completed.