Senior Property Manager - Block Management

GET STAFFED ONLINE RECRUITMENT LIMITED; Manchester; On-site; GBP 40,000 - 55,000; Full time

Job summary

A focused property management company in Manchester seeks an experienced Senior Property Manager to oversee a portfolio of 500-700 units. You will manage a growing team while ensuring excellent customer service. The ideal candidate has at least five years of block property management experience, particularly with large estates and high-rise buildings. Strong financial administration knowledge and interpersonal skills are critical. This role offers a unique work environment focusing on quality service rather than quantity, ensuring manageable unit loads for each manager.

Qualifications

• Minimum five years of experience as a Block Property Manager, preferably with large estates.
• Excellent interpersonal skills and ability to manage staff.
• Effective numeracy and solid understanding of financial administration.

Responsibilities

• Oversee the smooth running of the property portfolio.
• Attend and prepare meetings with residents and directors.
• Conduct routine inspections and manage maintenance schedules.
• Budget management and financial control.
• Build relationships with all stakeholders.

Skills

Financial administration knowledge

Numeracy and data entry

Interpersonal skills

Staff management

Problem analysis and solving

Education

TPI level 3

Job description

Due to continuing growth, our client is looking to strengthen their team with a Senior Property Manager, tasked with caring for a few medium-large developments (circa 500 – 700 units) and being involved with managing their team of 35 and growing, though primarily focused on managing buildings. They are on the lookout for someone who enjoys property management and wants to be given the breathing space to provide an excellent service, rather than being overloaded with thousands of units. They need someone with at least five years of prior experience as a Block Property Manager, preferably large estates and high-rise buildings and those with previous/ongoing cladding remediation too.

As an experienced Property Manager, you'd be well aware of the day-to-day duties, which would include:

• Oversee the smooth running of the portfolio.
• Attend and prepare for regular meetings with residents/directors.
• Conduct routine inspections and schedule maintenance.
• Chair and minute meetings as appropriate and take actions resulting from these.
• Budget and financial control – our client’s system is a big help with this.
• Build and maintain relationships with all stakeholders.
• Resolving of queries received on the portfolio.
• Helping to acquire new business (where commission can also be earned).
• Assisting with complaints handling (thankfully they don't get many at all but can't always please everyone!).

Our client is very much a team that works closely and learns from each other every day, as no two days in this industry are ever the same. They excel because their focus is on customer service, so they keep unit numbers per Property Manager lower than any other agent, to ensure each block gets a good level of attention and their staff aren't overworked. They aren't a national agent and will never be as the service is never close to that of a good, local agent.

Other Ideal Traits Are:

• Excellent knowledge of financial administration (service charge accounting)
• Effective numeracy and data entry skills
• Experience in handling cladding replacement work/building safety fund applications
• Excellent interpersonal skills
• Ability to maintain a high level of accuracy
• Ability to meet deadlines and grasp the urgency of departmental activities
• Experience in managing staff
• TPI level 3

Personal Skills/Attributes:

• Maintaining strict confidentiality
• Demonstrate sound work ethics
• Flexibility
• Be assertive and dynamic
• Be deadline driven
• Maintaining relationships with all stakeholders
• Can work independently
• Problem analysis and solving
• Professionalism
• Full drivers licence and ideally own car

A Little More About Our Client

They have grown considerably in the last five years but have done so carefully, choosing their clients and setting reasonable fees – they don't low ball to win business. They are keen not to make the same mistakes as the big agents and are open to ideas and innovation to help improve their services and the work environment of the team.

If that sounds interesting, then please apply!