Senior Project Manager (Hybrid, London, UK)

Parking; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

Arrive seeks a Senior Project Manager to own program delivery in its London office, bridging strategy and practical execution. You will establish benchmark project standards, enforce strict change control, and protect commercial baselines while exceeding customer expectations.

Your role spans governance, budget oversight, and collaboration with Commercial teams to ensure project viability and on-time delivery.

Qualifications

• Proven track record leading complex, high-stakes projects in Transport, Mobility or Software.
• Fluent with formal project methodologies (APM, PRINCE2, Agile, or PMI).
• Strong P&L tracking, contract management, cost forecasting and baseline change control.
• Experience delivering customer-facing work with reputational and commercial risk.
• Excellent written and verbal English communication, able to present to C-suite.

Responsibilities

• Lead program delivery in London from strategy to execution, with benchmark standards.
• Enforce phase-gate governance, change control, and baseline management across projects.
• Manage RAID, resource allocation, stakeholder engagement, and cross-functional alignment.

Skills

Project leadership

Governance expertise

Commercial & financial acumen

Customer-facing delivery

English communication

Job description

We’ve signed up to an ambitious journey. Join us!

As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.

The Role

We are seeking an ambitious, sharp, and execution-driven Senior Project Manager to take full ownership of program delivery within our London office. You will bridge the gap between high-level strategy and ground-level execution.

Your mission goes beyond basic project tracking: you will establish benchmark project standards, enforce rigorous change control, protect commercial baselines, and consistently surpass customer expectations.

How to Make an Impact

1. Program Execution & Baseline Control

• Comprehensive Project Planning: Build, baseline, and defend full Project Management Plans (PMP) detailing execution rationale, resource allocation, procurement pathways, and risk protocols.
• Schedule & Workstream Management: Own the master schedule. Track critical paths, manage baselines, and control performance across time, cost, quality, and operational impact.
• Change Control & Scope Integrity: Manage change requests with discipline. Evaluate operational and financial impacts, maintain the Change Register, and protect project baselines from scope creep.
• Phase Gate Governance: Enforce Arrive’s standard phase-gate methodologies across the full project lifecycle, ensuring zero compromises on quality or operational readiness.
• Business Case Ownership: Treat the project business case as a living document. Align every operational decision with overarching financial health and commercial viability.
• Budget & Cost Control: Forecast, track, and manage capital and operational expenditures. Link scope changes directly to financial impact to prevent margin erosion.
• Contract & Specification Management: Maintain line-of-sight across internal specifications and external customer contracts. Partner with Commercial teams to enforce T&Cs, claims control, and baseline management.

3. Risk, Resource & Stakeholder Management

• Proactive RAID Management: Own the RAID log (Risks, Assumptions, Issues, Dependencies/Opportunities). Quantify threats early and implement decisive mitigation strategies before delivery is impacted.
• Resource Allocation: Partner with functional leads to secure, deploy, and retain the human and material resources required for high-velocity delivery.
• Stakeholder Alliance Building: Build credibility across senior internal executives, external partners, public transit authorities, and enterprise customers through clear, structured communication plans.

Your Background

• Experience: Demonstrated track record of leading complex, high-stakes projects within the Transport, Mobility, Software markets
• Governance Expertise: Deep fluency in formal project methodologies (APM, PRINCE2, Agile, or PMI) and hands-on experience navigating Phase-Gate governance structures.
• Commercial & Financial Acumen: Strong proficiency in P&L tracking, contract management, cost forecasting, and baseline change control.
• Customer-First Mentality: Proven ability to manage customer-facing deliverables where operational downtime or delays carry direct reputational and commercial risk.
• Communication: Exceptional English verbal and written communication skills; adept at presenting actionable data to C-suite leadership.

Core Behaviors & Leadership Attributes

• Customer Obsession: Acts with the end-user and client in mind, turning potential roadblocks into transparent, collaborative solutions.
• Zero tolerance for delays : And a relentless drive for operational excellence.
• Strategic Negotiation: Balances firm commercial boundaries with strong relationship preservation during complex stakeholder negotiations.
• Decisive Leadership: Comfortable making high-impact decisions under pressure while holding delivery teams accountable to world-class standards.

About Arrive

Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.