Senior Project Manager

Procentia - Pensions Software Solutions; West of England; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

25 days holiday

Carry over up to 1 week

Buying and Selling holiday

Volunteer day

5% Employer contribution pension

Life Assurance

Private Medical Insurance

Employee Assistance Programme (EAP)

Health care cash plan

Tusker – Electric Car Leasing scheme

Job summary

Procentia is seeking a Senior Project Manager to lead complex client and internal projects from scoping through go-live and early-life support. You will blend strong delivery leadership with stakeholder engagement and hands-on project management to deliver high-quality outcomes on time.

You will translate requirements into structured delivery plans, working with clients and internal teams while building strong relationships across all levels and across offshore contributors where applicable.

Qualifications

• Extensive delivery experience with multi-workstream projects end-to-end.
• Proven leadership of software implementations from initiation to go-live.
• Strong planning and governance including RAID, dependencies, and structured delivery.
• Excellent stakeholder management with senior/executive engagement.
• Commercial and financial awareness including budget management and change control.
• Team leadership across cross-functional teams and delivery momentum.

Responsibilities

• Manage a team of implementation consultants, business analysts, developers, testers and release managers.
• Work with clients to agree delivery requirements, milestones, governance and ways of working.
• Handle projects worth £3m+ or multiple smaller deliveries.
• Write PID and run project kick-off meetings.
• Develop and maintain a project plan in MSP.
• Operate within PMO standards and adhere to governance.

Skills

Delivery leadership

Stakeholder management

Leadership

Planning & governance

Commercial acumen

Team leadership

Tools

MSP

PMO standards

Job description

About Us

Procentia, part of the Brightwell Group, is an award-winning software and technology company specialising in the Pensions and Pension Risk Transfer/Bulk Purchase Annuities market. Established in 2002, the business is renowned for its web-based pensions administration and management system, IntelliPen.

About Us

Procentia, part of the Brightwell Group, is an award-winning software and technology company specialising in the Pensions and Pension Risk Transfer/Bulk Purchase Annuities market. Established in 2002, the business is renowned for its web-based pensions administration and management system, IntelliPen.

Procentia’s products and solutions help pension schemes and administrators of all types and sizes manage exceptional volumes of data, meet the demand for self-serve technology, and provide meaningful, consumer-like experiences that users expect from modern online financial platforms while minimising the need for administrator intervention and involvement.

With offices in the UK and North America, Procentia supports some of the largest pension schemes, insurers and retirement plans across the private and public sectors, including BP, British Airways Pension Scheme, BTPS, Chicago Transit Authority, Legal & General Retirement America, Retirement System City of Detroit, Rolls-Royce, Royal London, and Universities Superannuation Scheme.

The Job

Our Senior Project Managers play a critical role in the successful delivery of complex client and internal projects, with accountability from initial scoping through to go-live and early-life support.

Their role combines strong delivery leadership, stakeholder engagement, and hands-on project management to ensure outcomes are delivered to a high standard, on time, and in line with client and organisational objectives.

Acting as a trusted delivery partner, you’ll work closely with clients and internal teams to translate requirements into structured, achievable delivery plans, while building strong and effective working relationships across stakeholders at all levels.

You’ll typically lead large, complex projects or smaller programmes, often involving multiple workstreams and cross-functional teams.

You’ll oversee delivery teams comprising business analysts, developers, testers, consultants, and release roles, ensuring effective coordination, clear accountability, and consistent delivery performance.

Here’s What You’ll Be Doing

• Managing a team (size varies with project size, and as a senior PM you’ll get the bigger more complex ones or multiple deliveries to manage at the same time) of implementation consultants, business analysts, developers, testers and release managers
• Working closely with our clients to agree delivery requirements, milestones, governance, and agreed ways of working
• Working on projects worth upwards of £3m or multiple smaller deliveries
• Writing a Project Initiation Document (PID) and running project kick off meetings
• Developing and maintaining a project plan in MSP
• Operating within PMO standards and Procentia Ways of Working, adhering to internal governance and maintaining those standards throughout delivery
• Working in a consortium with offshore contributors
• Running regular (usually weekly) project progress meetings (via Teams); internal and external
• Producing project reporting in line with Procentia’s PMO standards

Key Skills And Experience

• Extensive delivery experience (8–12 years), with a strong track record managing complex projects and multi-workstream projects end-to-end
• Proven leadership of software implementations, from initiation through to go-live and post-implementation support
• Strong planning and governance capability, including RAID management, dependency control, and structured delivery frameworks
• Excellent stakeholder management, with the ability to engage, influence and present confidently at senior/executive level
• Commercial and financial awareness, including budget management, forecasting, and control of scope and change
• Team leadership experience, leading cross-functional teams and driving accountability, performance and delivery momentum

Lets Talk About What’s In It For You...

• 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week
• Buying and Selling holiday (up to 1 week)
• Volunteer day
• 5% Employer contribution pension
• Life Assurance
• Private Medical Insurance
• Employee Assistance Programme (EAP)
• Health care cash plan
• Tusker – Electric Car Leasing scheme

Don’t meet every requirement?

We know that some candidates, particularly women, disabled people, LGBTQ+ individuals, neurodivergent people, and those from ethnic minority backgrounds, may hesitate to apply unless they meet every listed requirement. At Procentia, we’re committed to building a diverse, inclusive workplace where everyone can thrive. If this role excites you but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. You could be a great fit for this role or another opportunity within our team.

Procentia is an award-winning software and technology company specialising in the Pensions and Pension Risk Transfer market. We design intelligent solutions that put administrators and members at the heart of any pension scheme.

Established in 2002, we’re renowned for our leading web-based pensions administration and management system, IntelliPen. Our platform helps schemes meet the demand for self-serve technology and provide meaningful consumer‑like experiences that their members expect from online financial platforms.

With offices in the UK and North America, we support some of the largest pension schemes and retirement plans across the private, public, and insurance sectors.

We’ve been Highly Commended for ‘Technology Innovation of the Year 2025’ at the UK Pensions Awards, named ‘Pension Technology Firm of the Year 2024’ at the Pensions Age Awards, and voted ‘No.1 UK Pension Administration Software Provider’ in 2022 and 2023.