Senior Project Manager

Financial Ombudsman; Greater London; Hybrid; GBP 59,000 - 72,000; Full time

Benefits offered by this job

Health plan

Gym membership

Pension

Flexible benefits

Hybrid working

25 days holiday

Job summary

Financial Ombudsman in London is seeking a Senior Project Manager to lead complex, high‑risk initiatives across people, process and technology. You will work on behalf of senior leaders, moving projects from proposal through delivery, ensuring benefits realization, governance, and value for money.

The role offers hybrid working with at least four days in the office per fortnight, 35‑hour weeks, and opportunities for development.

Qualifications

• Demonstrable experience delivering complex, high‑risk projects end‑to‑end.
• Proven ability to lead cross‑functional project teams and manage third‑party suppliers.
• Strong communication and influencing skills with senior stakeholders.
• Qualified in PRINCE2, MSP, Agile PM, APM or equivalent.
• Experience handling multiple concurrent projects with competing priorities.

Responsibilities

• Lead project planning, scheduling, controlling and reporting for strategic, high‑impact projects.
• Collaborate with sponsors, finance, the PMO and other stakeholders to develop business cases and monitor benefits.
• Ensure projects are clearly scoped, governed and delivered on time, to budget and to quality.
• Proactively manage risks, issues and dependencies; oversee costs and resources.
• Provide clear progress reporting and support junior team development.

Skills

Project management

Stakeholder management

Cross-functional leadership

Risk management

Communication skills

Education

PRINCE2/MSP/Agile PM/APM certification

Job description

## Senior Project ManagerApplylocations: Remote - Londonposted on: Posted 4 Days Agotime left to apply: End Date: June 16, 2026 (10 days left to apply)job requisition id: JR-02820Looking for a new challenge? Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply!**Senior Project Manager****Join a team where*****Purpose*****drives everything we do,*****Ambition*****fuels our growth,*****Trust*****builds our foundation, and*****Respect*****shapes our culture.**We're not just hiring we're inviting you to **build the future** with us. If you're curious, driven, and ready to leave your mark, this is your invitation to make your next move.**Contract:** Permanent**Working hours**: 35 hours per week is full time. Where possible, we are open to considering part time/flexible working patterns. Please let us know in your application your desired working pattern.**Salary:** From £59,450 - £72,262 (dependent on your skills and experience)**Location:** LondonReporting to: Head of Portfolio DeliveryBy joining our team, you'll enjoy the best of both worlds’ hybrid working and the collaboration of a great office environment. Our permanent hybrid policy sees us all working at least four days across a fortnight in the office. As well as extensive opportunities for personal and career development.**Purpose of the role:**As a Senior Project Manager, you’ll use your extensive project and change management skills to safely deliver complex and high risk changes across people, process and technology throughout our organisation. You’ll be responsible for working on behalf of senior leaders in the organisation to take projects from proposal through to full delivery of outcomes and enabling the realisation of benefits. You’ll play a pivotal role leading project team to deliver key strategic outcomes on time, within budget whilst maintaining a high level of quality and working within our risk appetite.**What You’ll Do:*** You’ll lead project planning, scheduling, controlling and reporting activities for strategic, high impact, high risk projects.* Working with sponsors, finance, the PMO and other key stakeholders to develop, gain approval and monitor compelling business cases for your projects, taking swift action where costs, benefits or risk exceeds agreed tolerances.* You’ll lead projects from end to end, ensuring they are clearly scoped, well governed and delivered on time, to budget and to quality.* You’ll bring together cross functional teams, proactively manage risks, issues and dependencies, and maintain strong oversight of costs and resources.* You’ll provide clear, accurate reporting on progress and performance, and use your experience to drive continuous improvement and support the development of junior members of the team.To be considered for this role, you’ll need to show us that you’ve got the skills and capabilities. You’ll have to meet the following minimum criteria:**Minimum Criteria*** Demonstrable experience of delivering complex, high-risk projects across people, process and technology.* Extensive experience of applying project management disciplines in a pragmatic and flexible way, including detailed project planning, risk and issue management and maintaining business cases.* Proven ability to lead and motivate cross-functional project teams.* Demonstrable experience of effectively managing third party suppliers and delivery partners to ensure contractual performance, quality outcomes and value for money.* Strong communication and influencing skills with the ability to engage senior stakeholders, secure decisions and clear present complex information in a clear and simple way.* Experiencing managing multiple concurrent projects with competing priorities.* A recognised project management qualification such as PRINCE2, MSP, Agile PM, APM or equivalent alongside practical experience of applying these frameworks.* To ensure a fair process for all candidates, we kindly ask that you do not apply if you have been considered for this role within the last 6 months.**Why You'll Love Working With Us:**We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here: https://www.financial-ombudsman.org.uk/who-we-are/aims-values* **Flexibility**: Hybrid or in-office* **Wellbeing**: Health plan, gym memberships, mental health support* **Growth**: We invest in your future with courses, mentorship, promotions* **Culture**: Diverse. Inclusive. Collaborative. Fun.We also offer an attractive, competitive salary and flexible benefits to suit our people. Here’s a list of some of the many benefits and perks you can get for working with us:* 25 days holiday entitlement, with the option to buy extra or sell days* Generous pension* Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave* Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few* Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others* Gym membership discounts, and a fully equipped on-site gym open 24/7 in London only**Let’s Make This Easy.** Apply in a few minutes:To apply, please upload a copy of your CV. Applications need to be submitted by 11:59pm on the **15th June**. If your CV demonstrates that you meet the minimum criteria and you’re shortlisted, you’ll be invited to take part in an online assessment. The online assessment does not require any preparation and will last no more than 60 minutes.Due to high application numbers this advert may end earlier than the date specified, so please don't delay and apply now!A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the assessment process.**The Financial Ombudsman is an Equal Opportunity Employer.**We celebrate diversity and are committed to creating an inclusive environment for all team We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities. Please click on the link below to find out morehttps://www.financial-ombudsman.org.uk/who-we-are/aims-values/diversity-inclusionDon’t miss out be part of the journey and take advantage of this opportunity.Good luck with your application