Senior Project Manager

Critical Playground LLC; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Flexi-hours

Hybrid work

Career development

Holidays 28 days

Sick pay

Private health care

Family friendly

Studio socials

Job summary

Human After All is a London-based creative agency seeking a Senior Project Manager to oversee client services for long-standing tech partnerships. You will translate complex briefs into deliverable plans and lead collaboration with designers, copywriters and strategists to drive outcomes.

You will manage stakeholder expectations, maintain rigorous project governance, and support a high-performing, multidisciplinary team in a hybrid studio environment.

Qualifications

• Experience leading projects for tech client partnerships.
• Ability to interpret complex briefs and turn them into actionable delivery plans.
• Excellent communication and collaboration with designers, copywriters and strategists.

Responsibilities

• Take a lead role on projects of various sizes, alongside senior creatives.
• Interpret complex B2B client briefs, defining challenges and solutions.
• Lead client communications, managing tight deadlines and stakeholders.
• Ensure immaculate project administration and high attention to detail.
• Understand resourcing needs to assign the right creatives to projects.
• Oversee and report on account finances.

Skills

Project management

Client communications

Team collaboration

Problem solving

Attention to detail

AI awareness

Tools

Google Suite

Slack

Job description

When?

Monday to Friday, 9.30am until 5.30pm

Where?

Three days a week from our studio in Old Street

Overview

We’re looking for an experienced Senior Project Manager to join our thriving client services team. The role will involve overseeing some of our long-standing tech client partnerships, so an interest in this industry is a must.

You’ll lead on a variety of projects, unpicking complex briefs, shaping them into something more structured, then making a plan to deliver them. We work in close collaboration with our clients, so you’ll need to enjoy working as a team towards a common goal.

Working closely with the creative team is also a fundamental part of the job, so an interest and understanding of what designers, copywriters and strategists do, and an awareness of how to get the best from different disciplines and personalities is vital.

Project responsibilities

• Take a lead role on projects of various sizes, alongside the Creative Director (and Account Directors)
• Interpret complex B2B client briefs, ensuring you understand the challenge and are adept at problem solving to find a solution
• Lead on client communications, often supporting clients through tight deadlines, and challenging stakeholders
• Ensure project admin is always immaculate. You’ll have a keen eye of detail and a high standard to set.
• Understand resourcing requirements, ensuring the right creatives are put on the right projects.
• Oversee and report account finances.

You’ll need to be proficient working in Google suite, Slack. An interest in AI tools and processes is encouraged. (edited)

Benefits

• Flexi-hours: We offer flexi-time around our core working hours to allow for personal commitments.
• Hybrid working: Our team split their time between our studio in Old Street, central London, and remote working.
• Career development: We have a considered and robust framework for career development, as well as an annual training budget of £1,000 to further your skill set and knowledge.
• Holidays: 28 days per year (in addition to public holidays)
• Company sick pay scheme
• Private healthcare: We offer comprehensive, fully-subsidised private health insurance from Vitality. This includes an employee assistance programme, discounted gym membership, a reward scheme that offers Amazon Prime, cinema tickets, and fitness tracking devices.
• Family friendly: Enhanced maternity and paternity packages
• Socials: We organise regular studio socials

Who we are

Human After All is a creative agency based in London. We create brand-led communications for some of the world’s most influential organisations, predominantly across the tech and purpose sectors. At HAA our values shape everything we do. We’re a certified B Corporation, and we pride ourselves on being great humans. To fit in you’ll need to be empathetic, a team player and an excellent communicator. You’ll also need to be conscientious: there’s a good reason for everything we do and for every decision we take, so you’ll need to be someone who demonstrates this same degree of care — both in your work and your interactions with others.

HAA’s ambition is that just as we hope our work will go beyond expectations, we also hope it will achieve bigger things. We want our creativity to be a force for good. We want the communications we create to be instruments for change in the world. We ask that you consider social and environmental causes both in your day-to-day activities at Human After All, and through our purpose-focused client work.