Senior Project Manager

Ss&c Technologies, Inc.; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global technology services provider is seeking a Senior Project Manager in Bristol to lead complex projects and ensure client satisfaction. The role requires 5+ years of experience in project management, strong stakeholder management, and a proven track record in operations transformation. This position offers opportunities for professional development and a competitive benefits package.

Benefits

Professional Development Reimbursement

Competitive holiday scheme

Wellbeing benefits

Diversity & Inclusion initiatives

Hands-On training

Qualifications

• 5+ years of experience in project and/or programme management in a client-facing environment.
• Track record of delivering large-scale, complex projects or programmes.
• Experience in operations transformation and managing change impacts.

Responsibilities

• Lead the planning, execution, monitoring, and closure of projects or programmes.
• Drive operational transformation initiatives for client processes.
• Serve as the main liaison between the organisation and the client.

Skills

Project management

Stakeholder management

Leadership

Communication

Analytical skills

Tools

PRINCE2

Agile

PMI

Job description

Overview

The Senior Project Manager will be responsible for the successful delivery of complex projects and programmes, ensuring alignment with client objectives and organisational goals. This is a client-facing role requiring exceptional stakeholder management, leadership, and communication skills. The successful candidate will act as the primary point of contact for the client, overseeing the project lifecycle from initiation through to completion, while maintaining high standards of quality, compliance, and client satisfaction. The candidate must have experience in delivering Operations transformation, Target Operating Model (TOM) development, and managing the change associated with implementation of a new TOM.

Responsibilities

• Project/Programme Leadership: Lead the planning, execution, monitoring, and closure of projects or programmes, ensuring that objectives are delivered on time, within scope, and on budget.
• Operations Transformation Focus: Drive operational transformation initiatives, particularly for areas such as Non Advised Customers, Partner/Advisor process improvements and development of High Net Worth strategies and solutions.
• Partnering with client to review and optimise existing processes, organisational structures, and systems to improve efficiency and effectiveness.
• Target Operating Model (TOM) Development: Lead the design and development of target operating models, working closely with the client and internal stakeholders to define future-state processes, structures, technologies, and capabilities that align with strategic objectives.
• TOM Implementation & Change Management: Oversee the implementation of target operating models, designing and managing change initiatives to ensure smooth adoption, stakeholder buy‑in, and minimal business disruption.
• Client Engagement: Serve as the main liaison between the organisation and the client, managing expectations, providing regular updates, and ensuring client satisfaction throughout the project lifecycle.
• Stakeholder Management: Identify, engage, and manage key stakeholders, both internal and external, to ensure alignment and effective communication across all levels.
• Risk & Issue Management: Proactively identify risks and issues, develop mitigation strategies, and ensure timely resolution to minimise impact on project delivery.
• Resource Management: Oversee allocation and utilisation of project resources, including team members, budgets, and external vendors, to optimise delivery.
• Governance & Reporting: Establish and maintain robust governance structures, produce regular status reports, and ensure compliance with all relevant standards and methodologies.
• Continuous Improvement: Promote best practices, lessons learned, and continuous improvement initiatives across projects and programmes.
• Change Management: Lead change initiatives, ensuring effective adoption and minimal disruption to client operations.

Qualifications

• Proven experience (typically 5+ years) in project and/or programme management, preferably in a client‑facing environment.
• Demonstrable track record of delivering large‑scale, complex projects or programmes, ideally within the relevant industry sector.
• Extensive experience in operations transformation, including the development and implementation of target operating models and managing the associated change impacts.
• Excellent communication and interpersonal skills, with the ability to build strong client relationships.
• Strong leadership and team management abilities, with experience in matrix and cross‑functional environments.
• Advanced problem‑solving and analytical skills, with a proactive approach to challenges.
• Comprehensive understanding of project management methodologies (e.g., PRINCE2, PMI, Agile) and tools.
• Financial acumen, including budget management and forecasting.
• Experience in managing risks, issues, and dependencies across multiple workstreams.
• Ability to work under pressure, prioritise tasks, and manage multiple projects concurrently.

Benefits

• Your Future: Professional Development Reimbursement including access to SS&C University
• Work/Life Balance: Competitive holiday scheme
• Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands‑On, Team‑Customised throughout your career

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.