Job Description
The Senior Programme Manager is responsible for overseeing the execution of a strategic IT Programme (set of related projects) adhering to the PPMO framework. Leads the delivery and ensures its alignment with organizational goals, optimizing resources, and delivering long-term value for the organization.
In this position your key responsibilities will be :
- Lead multiple related projects to achieve programme objectives.
- Drive alignment of programmes with strategic goals and ensure benefits realisation and long-term impact.
- Oversee the execution, ensuring on-time delivery with high quality standards.
- Proactive managing of program-level risks and dependencies, ensuring actions are taking to resolve deviations.
- Oversee stakeholder engagement across ITS units
- Performance review of Project Managers to ensure governance and quality is attained during project delivery.
Top 5 Main Activities :
- Align individual project plans within the overall programme roadmap, with clearly defined deadlines, deliverables and resources allocation across projects.
- Provide strategic guidance to project managers, collaborating to align execution priorities and maintain focus on key milestones.
- Implement and monitor robust tracking mechanism across projects, to identify and resolve risks or delays proactively.
- Monitor and report programme outcomes to Senior Leadership team
Key Responsibilities :
Project Leadership :
- Lead and support the completion of complex IT and business transformation projects.
- Ensure alignment with business objectives and timelines.
Provide project’s strategic direction Project Planning :
- Ensure PMs Develop and maintain comprehensive project plans.
- Integrating all aspects of the project, including timelines and resource allocation.
- Oversee the development of project governance documents, adhering to the PPMO framework
Progress Monitoring and Reporting :
- Monitor project progress, milestones, and deliverables.
- Attend and support PMs in Project Steering boards to ensure regular status updates, effective reporting and presentations to stakeholders.
- Ensure accurate and timely reporting to the Project Board and other senior leadership.
- following PPMO governance and practices
Risk Management :
- Assist with escalation of identified risks, issues, and dependencies.
- Support proactive mitigation strategies to address risks effectively.
- Manage escalations and critical issues with a strategic approach.
Resource Allocation :
- Allocate resources efficiently, including budget, personnel, and technology.
- Consult with line / resource managers and third parties.
- Optimize resource utilization across multiple projects.
Stakeholder Engagement :
- Develop and maintain strong relationships with key stakeholders.
- Ensure transparency, communication, and alignment throughout the programme and project lifecycle.
- Act as a liaison between project managers and executive leadership.
Team Management :
- Manage diverse project teams, fostering a collaborative and high-performance work environment.
- Motivate the project team and ensure team harmony.
- Mentor and provide guidance to junior project managers.
- Provide half yearly and annual reviews of permanent employees
- Provide regular constructive feedback to all PMs within the programme
- Encourage feedback, learning, and adaptation to drive operational excellence.
- Foster a culture of continuous improvement and innovation
- Lead initiatives to enhance project management methodologies and tools
Quality Assurance :
- Implement robust quality assurance processes and standards.
- Ensure the delivery of high-quality products and services.
- Continuously improve quality assurance practices.
Change Management :
- Support and escallate changes to project scope, requirements, and timelines.
- Coordinate adjustments in collaboration with relevant stakeholders.
- Lead change management initiatives to ensure smooth transitions.
What qualification should you have? The ideal candidate will have the following profile :
Required qualifications :
- Proven experience (6+ years) as a Project Manager, preferably in IT or business transformation projects.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving, decision-making, and conflict-resolution abilities.
- Proficiency in project management methodologies (e.g., Agile, Scrum, Waterfall) and tools (e.g., Azure Boards, ServiceNow SPM, Microsoft Office).
- Appropriate certification (e.g. APM, PMP, PRINCE2, CMI) desirable.
- Experience with managing software development completed by third party offshore is beneficial.
- Proficiency in English and intermediate level of Spanish recommended. Knowledge of additional languages is beneficial.
Skills and Competencies :
- Knowledge of project management frameworks and best practices. Understanding of project management governance frameworks and capacity to adhere to them following the Atradius way of working.
- Excellent communication and reporting skills to senior stakeholders as well as project team.
- Systematically analysing, managing and influencing stakeholder relationships to achieve mutually beneficial outcomes through structured engagement.
- Proficient at managing time and resources independently.
- Risk management capabilities to identify, anticipate and mitigate risks.
- Problem solving skills.
- Ability to work on multiple programmes, workstreams or projects simultaneously.
- Detail-oriented with strong organizational skills.
- Budget management and control skills.
- Proven leadership and critical thinking skills.
- Ability to engage with stakeholders to convert technical details into summarised views.
- Adept at negotiating internally and externally.
- Planning, designing and implementing change management activities to transition the organisation and people to the required future state.
- Experience with cloud technologies and tools such as Confluence and Azure DevOps.
- Experience in managing Business and IT projects
Behavioural Traits :
- Proactive and initiative-taking.
- Persuasive and reliable.
- Flexible and adaptable.
- Organised and structured.
- Capable of maintaining team spirit and motivation.
What do we offer?
- A dynamic, international and challenging work environment
- Training and support to reach your full potential including the opportunity for continuous professional development
- Attractive terms and conditions, including competitive salary, pension package and a range of flexible benefits and rewards
- Challenging tasks with individual development and training opportunities