Senior Programme Manager - Pharmacy or Healthcare domain

UST; Greater Lincolnshire; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

UST in Lincolnshire, UK, seeks a Senior Programme Manager to lead a critical programme in a multi-vendor environment. You will oversee integrated scheduling, cross-vendor coordination, dependency tracking, and milestone governance, interfacing with senior IT leadership including CXO level.

The role requires strong governance, stakeholder management, and risk mitigation, with experience in Pharmacy or Healthcare domains and hardware/software rollouts in Retail/Pharmacy stores.

Qualifications

• Proven experience as a Programme Manager handling complex, multimillion large-scale programs.
• Strong expertise in program planning, scheduling, and governance.
• Experience managing multiple vendors and cross-functional teams.
• Demonstrated ability in dependency management, risk management, and issue resolution.
• Strong stakeholder management and executive communication skills.
• Experience with project management tools such as Microsoft Project, Jira, Azure DevOps, Smartsheet, or equivalent (nice to have).
• Knowledge of Waterfall, Agile or Hybrid delivery methodologies.

Responsibilities

• Develop, maintain, and govern the Integrated Master Schedule ensuring alignment across all project workstreams.
• Drive cross-vendor management, coordinating deliverables, resolving conflicts, and ensuring accountability among internal and external partners.
• Establish and monitor dependency tracking mechanisms to identify, assess, and mitigate risks impacting project timelines and deliverables.
• Lead milestone governance, ensuring key project milestones are clearly defined, tracked, and achieved according to plan.
• Put a programme structure with strong governance in place as multiple vendors will be developing different components of the overall solution.
• Drive Vendor partners to achieve the programme objectives.
• Experience in Pharmacy or Healthcare domain will be an added advantage.
• Experience in Managing hardware and software rollouts in Retail/Pharmacy stores.
• Facilitate regular program reviews, status reporting, and stakeholder communications.
• Identify risks, issues, and bottlenecks proactively and coordinate resolution plans with relevant teams.
• Ensure adherence to project governance processes, standards, and reporting requirements.
• Support executive decision-making through program dashboards, metrics, and progress updates.
• Drive collaboration across business, technology, operations, and vendor teams to achieve program objectives.

Skills

Programme management

Multi-vendor management

Dependency management

Risk management

Executive communications

Stakeholder management

Tools

Microsoft Project

Jira

Azure DevOps

Smartsheet

Job description

We are seeking Senior Programme Manager to lead a critical programme in a multi-vendor setup. You will be responsible for Integrated schedule management, Cross-vendor management, Dependency tracking and Milestone governance. He will be required to communicate with senior IT leadership including CXO level.

Mode of hiring: Fixed term employment contract for 12 months

Working model: Hybrid (3 days onsite)

Location: Lincolnshire, UK

Key Responsibilities

• Develop, maintain, and govern the Integrated Master Schedule ensuring alignment across all project workstreams.
• Drive cross-vendor management, coordinating deliverables, resolving conflicts, and ensuring accountability among internal and external partners.
• Establish and monitor dependency tracking mechanisms to identify, assess, and mitigate risks impacting project timelines and deliverables.
• Lead milestone governance, ensuring key project milestones are clearly defined, tracked, and achieved according to plan.
• Put a programme structure with strong governance in place as multiple vendors will be developing different components of the overall solution.
• Drive Vendor partners to achieve the programme objectives.
• Experience in Pharmacy or Healthcare domain will be an added advantage.
• Experience in Managing hardware and software rollouts in Retail/Pharmacy stores.
• Facilitate regular program reviews, status reporting, and stakeholder communications.
• Identify risks, issues, and bottlenecks proactively and coordinate resolution plans with relevant teams.
• Ensure adherence to project governance processes, standards, and reporting requirements.
• Support executive decision-making through program dashboards, metrics, and progress updates.
• Drive collaboration across business, technology, operations, and vendor teams to achieve program objectives.

Required Skills & Experience

• Proven experience as a Programme Manager handling complex, multimillion large-scale programs.
• Strong expertise in program planning, scheduling, and governance.
• Experience managing multiple vendors and cross-functional teams.
• Demonstrated ability in dependency management, risk management, and issue resolution.
• Strong stakeholder management and executive communication skills.
• Experience with project management tools such as Microsoft Project, Jira, Azure DevOps, Smartsheet, or equivalent (nice to have).
• Knowledge of Waterfall, Agile or Hybrid delivery methodologies.
• Stakeholder Management
• Leadership and influence
• Multi-Vendor Management for IT programmes
• Strategic planning and execution
• Problem-solving and decision-making
• Risk and dependency management
• Communication and collaboration
• Attention to detail and governance excellence