Senior Programme Manager (Open Programmes)

ACS Staffing Solutions; Cambridge; Hybrid; GBP 49,000; Full time

Job summary

A prestigious educational organization based in Cambridge seeks a Senior Programme Manager to lead the design and delivery of executive learning programmes. The role involves operational leadership, project management, and team collaboration to exceed client expectations. Ideal candidates will have experience in managing complex projects and a strong focus on continuous improvement. This full-time position offers a hybrid working model and the chance to drive impactful learning solutions for diverse leaders.

Benefits

Hybrid working model

Supportive team environment

Professional growth opportunities

Qualifications

• Proven experience managing complex projects, programmes, or events.
• Strong understanding of operations and stakeholder communication.
• Track record of leading change and adopting new systems or tools.

Responsibilities

• Drive improvement and innovation.
• Lead operational change and new tool adoption.
• Manage end-to-end delivery of learning programmes.

Skills

Project management

Stakeholder communication

Organizational skills

Leadership

Data-driven decision making

Job description

Senior Programme Manager

Cambridge - Hybrid

Hours - 40 hrs pw

Salary up to £49k plus great benefits

Our prestigious client based inCambridge are looking for a Senior Programme Manager to join a high-performing team that designs and delivers executive learning programmes for leaders and managers across sectors. If you're driven by operational excellence, people leadership, and making complex projects run smoothly, this is your chance to have a real impact.

About the role

As a Senior Programme Manager you'll lead the planning, resourcing, and delivery of a portfolio of open enrolment programmes. These high-touch learning experiences are designed to develop leadership, innovation, and strategic thinking. You'll co‑manage a team of Programme Managers and collaborate with learning designers, faculty, and external partners to deliver events and courses that consistently exceed expectations.

This role blends project management, change leadership, client engagement, and operational delivery. It's ideal for someone who thrives in a dynamic, people‑focused environment and enjoys building better systems and experiences from the ground up.

What you'll be doing

• Drive improvement and innovation
• Lead operational change, adopt new tools and technologies
• Promote a culture of continuous improvement and data‑informed decision‑making
• Support the adoption of new systems and ways of working across the team
• Own programme planning & delivery
• Oversee the end‑to‑end delivery of learning programmes (in‑person, online, hybrid)
• Manage logistics: venues, accommodation, catering, AV/IT, virtual platforms
• Ensure an outstanding experience for participants and clients throughout
• Lead and support your team
• Line manage and mentor Programme Managers
• Allocate resources and ensure balanced programme coverage
• Champion a culture of quality, consistency, and collaborative problem‑solving
• Work closely with stakeholders
• Liaise with internal teams, faculty, and suppliers to deliver high‑quality programmes
• Build strong relationships with participants, clients, and delivery partners
• Collaborate cross‑functionally to improve project planning and communication
• Manage budgets and reporting
• Track and control costs, manage invoicing and supplier payments
• Report progress and risks to leadership using data dashboards and status updates

About you

You might come from education, corporate training, events, or operations — but you're likely to bring:

• Proven experience managing complex projects, programmes, or events
• A strong understanding of operations and stakeholder communication
• A track record of leading change and adopting new systems or tools
• Great organisational skills and the ability to manage competing priorities
• Experience managing people and developing high‑performing teams
• Confidence working with data to drive decisions and improve processes
• A proactive, solutions‑focused approach to challenges and continuous improvement
• Willingness to support events that sometimes fall outside standard hours

Why join this team?

You'll join a values‑driven organisation that prioritises:

• Teamwork and cross‑functional collaboration
• Excellence in delivery and service
• A growth mindset and openness to innovation
• A positive, inclusive, and solution‑oriented culture

You'll also benefit from:

• A hybrid working model with flexibility built in
• Involvement in high‑impact learning programmes that reach global participants
• A supportive, ambitious team committed to professional growth

Role details

Location: Hybrid, with 2+ days in office per week and regular onsite delivery

Contract: Full‑time, permanent

Hours: 40 per week, with some flexibility for evening/weekend events

If you're passionate about learning, operations, and helping others succeed, we'd love to hear from you