Senior Programme Manager

Atradius Suomi; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global credit insurance company based in Cardiff is seeking a Senior Programme Manager. In this role, you will oversee strategic IT programmes, ensuring alignment with organizational goals and managing diverse project teams. The ideal candidate will have over 6 years of experience in IT project management and strong leadership skills. This position offers opportunities for personal development and teamwork within a progressive culture.

Benefits

Personal development opportunities

Collaborative work environment

Qualifications

• 6+ years of experience in project management, preferably in IT or business transformation projects.
• Strong leadership and communication skills essential.
• Proficiency in project management methodologies like Agile and Scrum.

Responsibilities

• Oversee execution of strategic IT programmes and related projects.
• Ensure alignment with organizational goals and resource optimization.
• Proactively manage program-level risks and stakeholder engagement.

Skills

Leadership

Communication

Problem-solving

Project Management

Education

Project Management Certification (e.g., APM, PMP, PRINCE2)

Tools

Microsoft Office

Azure Boards

ServiceNow SPM

Job description

Atradius

The Atradius Group provides trade credit insurance, surety and collections services worldwide, and has a presence through 160 offices in 52 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit.

At Atradius, we believe in personal development and the Growth Mindset. Our Culture is based on teamwork, reliable accountability, constantly improving and unrivalled service. Read on more on our Career site: https://careers.atradius.com/en/careers.

Department Description

The ITS organisation supports Atradius' transformation journey in partnership with the whole Atradius organization, steering business change through innovation and new developments in information technologies and process improvement. The IT Work Programme Project Management team has a technical and business-oriented mindset, deeply understanding the challenges to successfully deliver value to the organization. The team works closely with Demand and Portfolio Management, and with the project and Infrastructure teams (developers, product owners, business analysts, architects, Networks, Security, Web Management, SDLC etc.) to achieve the desired benefits realisation through the project implementation.

Job Description

The Senior Programme Manager is responsible for overseeing the execution of a strategic IT Programme (set of related projects) adhering to the PPMO framework. Leads the delivery and ensures its alignment with organizational goals, optimizing resources, and delivering long-term value for the organization.

In This Position Your Key Responsibilities Will Be

• Lead multiple related projects to achieve programme objectives.
• Drive alignment of programmes with strategic goals and ensure benefits realisation and long-term impact.
• Oversee the execution, ensuring on-time delivery with high quality standards.
• Proactive managing of program-level risks and dependencies, ensuring actions are taking to resolve deviations.
• Oversee stakeholder engagement across ITS units
• Performance review of Project Managers to ensure governance and quality is attained during project delivery.

Top 5 Main Activities

• Align individual project plans within the overall programme roadmap, with clearly defined deadlines, deliverables and resources allocation across projects.
• Provide strategic guidance to project managers, collaborating to align execution priorities and maintain focus on key milestones.
• Implement and monitor robust tracking mechanism across projects, to identify and resolve risks or delays proactively.
• Monitor and report programme outcomes to Senior Leadership team

Key Responsibilities

Project Leadership

• Lead and support the completion of complex IT and business transformation projects.
• Ensure alignment with business objectives and timelines.

Provide Project’s Strategic Direction Project Planning

• Ensure PMs Develop and maintain comprehensive project plans.
• Integrating all aspects of the project, including timelines and resource allocation.
• Oversee the development of project governance documents, adhering to the PPMO framework

Progress Monitoring And Reporting

• Monitor project progress, milestones, and deliverables.
• Attend and support PMs in Project Steering boards to ensure regular status updates, effective reporting and presentations to stakeholders.
• Ensure accurate and timely reporting to the Project Board and other senior leadership.
• following PPMO governance and practices

Risk Management

• Assist with escalation of identified risks, issues, and dependencies.
• Support proactive mitigation strategies to address risks effectively.
• Manage escalations and critical issues with a strategic approach.

Resource Allocation

• Allocate resources efficiently, including budget, personnel, and technology.
• Consult with line/resource managers and third parties.
• Optimize resource utilization across multiple projects.

Stakeholder Engagement

• Develop and maintain strong relationships with key stakeholders.
• Ensure transparency, communication, and alignment throughout the programme and project lifecycle.
• Act as a liaison between project managers and executive leadership.

Team Management

• Manage diverse project teams, fostering a collaborative and high-performance work environment.
• Motivate the project team and ensure team harmony.
• Mentor and provide guidance to junior project managers.
• Provide half yearly and annual reviews of permanent employees
• Provide regular constructive feedback to all PMs within the programme
• Encourage feedback, learning, and adaptation to drive operational excellence.
• Foster a culture of continuous improvement and innovation
• Lead initiatives to enhance project management methodologies and tools

Quality Assurance

• Implement robust quality assurance processes and standards.
• Ensure the delivery of high-quality products and services.
• Continuously improve quality assurance practices.

Change Management

• Support and escallate changes to project scope, requirements, and timelines.
• Coordinate adjustments in collaboration with relevant stakeholders.
• Lead change management initiatives to ensure smooth transitions.

What qualification should you have?

The ideal candidate will have the following profile:

Required Qualifications

• Proven experience (6+ years) as a Project Manager, preferably in IT or business transformation projects.
• Strong leadership, communication, and interpersonal skills.
• Excellent problem-solving, decision-making, and conflict-resolution abilities.
• Proficiency in project management methodologies (e.g., Agile, Scrum, Waterfall) and tools (e.g., Azure Boards, ServiceNow SPM, Microsoft Office).
• Appropriate certification (e.g. APM, PMP, PRINCE2, CMI) desirable.
• Experience with managing software development completed by third party offshore is beneficial.
• Proficiency in English and intermediate level of Spanish recommended. Knowledge of additional languages is beneficial.

Skills And Competencies

• Knowledge of project management frameworks and best practices. Understanding of project management governance frameworks and capacity to adhere to them following the Atradius way of working.
• Excellent communication and reporting skills to senior stakeholders as well as project team.
• Systematically analysing, managing and influencing stakeholder relationships to achieve mutually beneficial outcomes through structured engagement.
• Proficient at managing time and resources independently.