Senior Program Manager – Universal Search – Bing

NLP PEOPLE; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading technology company in London seeks a Relevance Product Manager to drive innovation in query formulation features. The ideal candidate will have a background in computer science, experience in product management, and strong analytical skills. They will collaborate with a world-class team to enhance user satisfaction and solve complex user problems related to search queries.

Qualifications

• Degree in computer science is required.
• Experience shipping complex web products.
• Strong communication and presentation skills.

Responsibilities

• Drive ideation and launch of innovative features.
• Collaborate with engineers and designers.
• Integrate usability studies into features.

Skills

Collaborative

Analytical

Organizational

Communication

Education

BA/BS in Computer Science

Job description

Search Technology Center Europe, London

We are the Search Technology Center based in London and have an ambitious goal of helping our millions of users world-wide to get to their most relevant search results faster across all Microsoft product search experiences powered by Bing.

Our team works on search query formulation technologies which improve our user’s search experience by helping them formulate their search queries better and thus getting to the more relevant search results faster. These technologies contribute significantly to Microsoft’s strategy by enabling efficient search experiences in core Microsoft products such as Bing.com, Windows, Internet Explorer, MSN, and many more products used by millions of users around the world. Our team includes engineers and researchers with extensive search industry and research experience. Finally, we are a multi-cultural and diverse team with 20+ nationalities represented, making your working with us a truly global and personally enriching experience.

The Universal Search Box (USB) team is responsible for building compelling and relevant query formulation experiences across a wide range of Microsoft products – Bing.com, Windows, Internet Explorer, etc. Our team works on solving challenging problems across a breadth of core computer science areas such as machine learning, natural language processing, statistical machine translation, data-mining and core algorithm and system-design. We are an agile team with a start-up mentality and the ability for continuous experimentation, flighting and ship.

We’re looking for a strong relevance PM. If you cherish solving challenging relevance problems, getting your hands dirty with analysing troves of data to build actionable customer and product insights and translate these learnings into shipping delightful query formulation experiences for our customers, then we would love to hear from you.

Examples of real world user problems you will solve include:

• How do you determine the most relevant query completion to show for a prefix such as “cal”?
• How do you improve the relevance of query completions taking user intent into context?
• What is the right order to rank multiple groups of query completion results for a given search prefix?
• …and many more.

Key Responsibilities:

• Drive the ideation and launch of innovative query formulation features
• Drive product development working with a team of world-class engineers and designers
• Integrate usability studies, research, market and competitive analysis into feature requirements to enhance user satisfaction
• Define metrics and measurement for your features and analyze metrics to inform the success of your features
• Deep-dive on your feature areas in executive discussion and review forums
• Evangelize your feature through blogs, brown-bags, tech talks in internal and external forums

Company:

Microsoft

Qualifications:

Skills and Qualifications:

We are seeking gifted PMs who are self-motivating, have a strong drive for results, collaborate extremely well across organizations and globally distributed engineering and research teams and have the ability to deal with ambiguity and constant change in a fast paced environment.

You must have a degree in computer science. Knowledge of machine learning algorithms and statistics is a plus, in addition to the below:

• Demonstrable product management or design experience
• Demonstrable experience shipping complex and highly scalable web products in a relevance PM role
• Exceptional communication and presentation skills
• Exceptional organizational and analytical skills
• Experience designing intuitive solutions to key user problems through wire frames, mock ups and prototypes
• BA/BS in Computer Science or a related field

EEO Statement:

Microsoft is an equal opportunity employer and welcomes applicants of diverse backgrounds.