Senior Professional Services Consultant Burnham, United Kingdom

Redwood; Burnham; Remote; GBP 60,000 - 90,000; Full time

Job summary

Redwood Software is the leading orchestration platform for the autonomous enterprise, delivering lights-out automation for mission-critical business processes. The role focuses on installation, configuration, and training across SAP, Oracle, PeopleSoft, data warehousing and OS tasks, helping customers adopt our automation fabric.

You will analyze requirements, scope projects, and provide best-practice guidance while coordinating with Engagement Managers.

Qualifications

• 5+ years of IT consulting experience.
• Proficiency in Java, C++, C#/.NET or other OO languages.
• Experience in IT consulting including training, installation, architecture design, and testing.
• Interest in problem-solving and learning new technologies.
• Experience with SaaS solutions and integrations.
• Knowledge of AWS, Azure, or GCP.
• Knowledge of identity providers (Active Directory, Okta, etc.).
• Knowledge of SSO/SAML providers.
• Knowledge of SAP scheduling or other scheduling solutions (Autosys, Control-M).
• Experience with UNIX, Windows, & Linux at a power user level.
• Experience with REST and SOAP APIs.
• Knowledge of HTTP, FTP, and SSH protocols.
• Excellent time management and ability to prioritize multiple client projects.
• Demonstrated ability to learn on the go in a fast-paced environment.

Responsibilities

• Assist customers with installation, configuration, training and use of Redwood solutions.
• Perform analysis, scoping, and effort estimation to meet customer requirements.
• Provide configuration, architecture & installation recommendations based on product best practices & customer needs.
• Coordinate with Engagement Managers to update project status, timeline, effort and completion.
• Communicate effectively with business and technical contacts.
• Utilize project plan templates and architecture diagrams to communicate findings and recommendations.
• Travel to customers, partners, and Redwood sites as needed.

Skills

IT consulting

Java

C++

C#/.NET

Problem-solving

SaaS integrations

Tools

Java

C++

C#/.NET

Job description

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

The Professional Services Consultant role is instrumental in assisting Redwood customers ranging from Fortune global enterprises to midsized businesses to leverage our solutions to orchestrate automation across distributed and heterogeneous platforms and enterprise business applications including SAP, Oracle, PeopleSoft, data warehousing and OS tasks.

The range of responsibilities includes product installation and configuration, training, conducting workshops and providing best practices guidance to advance our customer’s automation business needs.

• Assist customers with installation, configuration, training and use of Redwood solutions.
• Perform analysis, scoping, and effort estimation to meet customer requirements.
• Provide configuration, architecture & installation recommendations based on product best practices & customer needs.
• Coordinate with other Redwood resources including Engagement Managers to update project status, timeline, effort, and expected completion.
• Communicate effectively and professionally with business and technical contacts.
• Utilize supporting materials (project plan templates, architecture diagrams, etc) to communicate findings & recommendations to the customer or internally.
• Travel to customers, partners, and Redwood Software sites as needed.

YOUR EXPERIENCE

• 5+ years of IT Consulting experience
• Ability to augment code in Java, C++, C#/.NET or other object-oriented design language.
• Proven competence in IT Consulting, including training, installation, architecture design, and testing.
• Interest in problem-solving & learning new technologies.
• Experience or an understanding of SaaS solutions & integrations
• Knowledge of one or more Cloud providers (AWS, Azure, GCP, etc.)
• Knowledge of one or more identity providers (Active Directory, Okta, etc.)
• Knowledge and understanding of SSO, particularly SAML providers.
• Knowledge of SAP jobs scheduling or other scheduling solutions (Autosys, Control-M)
• Experience with UNIX, Windows, & Linux at a power user level
• Experience and understanding of API usage, including REST and SOAP
• Knowledge of communication protocols, including HTTP, FTP, and SSH
• Excellent time management and task management skills
• Demonstrated ability to manage and prioritize multiple client projects.
• Demonstrated ability to learn on the go/on the job in a fast-paced environment.

If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

THE LEGAL BIT

Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.

Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at [e-mail]