Senior Product Systems Analyst

Everest; Warren; On-site; GBP 57,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401k match

Paid holidays and PTO

Wellness program

Job summary

Everest Global Services, Inc. is seeking a Senior Product Solutions Analyst to bridge business needs and IT capabilities, partnering with Underwriting, Product, Claims, and Operations.

You will translate business requirements into functional specs, support data mapping, and manage integration needs across multiple systems. You will mentor team members on Business Architecture, participate in Agile ceremonies, and maintain requirements in the library, ensuring alignment with business objectives

Qualifications

• Bachelor's degree in business administration, Computer Science, Information Systems, or related field.
• 5+ years of experience as a Business Analyst or Business Systems Analyst in technology-driven environments.
• Deep understanding of commercial insurance products such as General Liability, Property, Auto, Workers’ Compensation, Excess, and Accident & Health.
• Experience with services such as ISO, NCCI, and AAIS.
• Familiarity with Policy Admin systems such as Guidewire, Duck Creek, Innoveo, and Policy Decisions.
• Strong understanding of Agile methodologies and SDLC processes.
• Proficiency with Jira, Confluence, and other Agile project management tools.

Responsibilities

• Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities.
• Partner with Underwriting leaders to understand product design and then lead / facilitate requirements gathering stakeholder sessions.
• Translate business specifications into detailed functional and non-functional requirements.
• Develop and maintain business requirement documents in the Requirements Library.
• Support data mapping, field definitions, and integration requirements across systems (Policy Admin, DMS, Rating, Intake, etc.).
• Mentor and coach team members on Business Architecture processes and best practices.
• Manage and prioritize the product backlog in collaboration with Product Owners.
• Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives.
• Create and manage Jira stories and tasks, ensuring traceability to business objectives.
• Conduct gap analysis and impact assessments for proposed changes.
• Collaborate with QA teams to define test plans and support UAT queries.
• Monitor and evaluate implemented solutions to ensure they meet business needs.
• Provide post-implementation support and continuous improvement recommendations.

Skills

Business analysis

Stakeholder engagement

Agile methodologies

Jira Confluence

Problem solving

Education

Bachelor's degree

Tools

Jira

Confluence

Guidewire

Duck Creek

Innoveo

Job description

About Everest:

Everest is a global leader in risk management, rooted in a rich, 50+ year heritage of enabling businesses to survive and thrive, and economies to function and flourish. We are underwriters of risk, growth, progress and opportunity. We are a global team focused on disciplined capital allocation and long-term value creation for all stakeholders, who care deeply about our impact on communities and the wider world.

Title:

Senior Product Systems Analyst

Company:

Everest Global Services, Inc.

Job Category:

Operations

Job Description:

Everest is a global leader in risk management, rooted in a rich, 50+ year heritage of enabling businesses to survive and thrive, and economies to function and flourish. We are underwriters of risk, growth, progress and opportunity. We are a global team focused on disciplined capital allocation and long-term value creation for all stakeholders, who care deeply about our impact on communities and the wider world.

About the Role:

The Senior Product Solutions Analyst will work closely with the Business Architecture Solution Design team, Process Owners, and Business Stakeholders (Underwriting, Product, Claims, and Operations) to fully understand insurance business processes and system needs. This role will collaborate with Everest technology teams to understand system capabilities, define scope, support IT sizing efforts, and write business system requirements to meet delivery timelines. This position is responsible to follow delivery best practices and ensure Business Architecture standards are met for the projects they deliver.

Responsibilities:

• Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities.
• Partner with Underwriting leaders to understand product design and then lead / facilitate requirements gathering stakeholder sessions.
• Translate business specifications into detailed functional and non-functional requirements.
• Develop and maintain business requirement documents in the Requirements Library.
• Support data mapping, field definitions, and integration requirements across systems (Policy Admin, DMS, Rating, Intake, etc.).
• Mentor and coach team members on Business Architecture processes and best practices.
• Manage and prioritize the product backlog in collaboration with Product Owners.
• Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives.
• Create and manage Jira stories and tasks, ensuring traceability to business objectives.
• Conduct gap analysis and impact assessments for proposed changes.
• Collaborate with QA teams to define test plans and support UAT queries.
• Monitor and evaluate implemented solutions to ensure they meet business needs.
• Provide post-implementation support and continuous improvement recommendations.

Qualifications:

• Bachelor's degree in business administration, Computer Science, Information Systems, or related field.
• 5+ years of experience as a Business Analyst or Business Systems Analyst in technology-driven environments.
• Deep understanding of commercial insurance products such as: General Liability, Property, Auto, Workers’ Compensation, Excess, and Accident & Health.
• Experience with services such as ISO, NCCI, and AAIS.
• Familiarity with Policy Admin systems such as Guidewire, Duck Creek, Innoveo, and Policy Decisions.
• Strong understanding of Agile methodologies and SDLC processes.
• Proficiency with Jira, Confluence, and other Agile project management tools.
• Exceptional analytical, problem-solving, and critical thinking skills.

The base salary range for this position is $77,000 - $135,000 annually. The offered rate of compensation will be based on individual education, experience, qualifications and work location. All offers include access to a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO).

What if I don’t meet every requirement? At Everest we are dedicated to building an inclusive and authentic workplace. So, if you are excited about this role but your past experience doesn’t align perfectly with every element in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.

Our Culture

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors.

• Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.
• Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.

Type:

Regular

Time Type:

Full time

Primary Location:

Warren, NJ

Additional Locations:

Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law. As part of this commitment, Everest will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Everest Benefits at [e-mail].