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A leading financial institution is seeking a Senior Product Owner for KYC Transformation in Birmingham. This role involves overseeing the KYC platform's functionalities, engaging stakeholders, and ensuring compliance. The candidate should have agile experience, excellent communication skills, and a basic understanding of AML frameworks. The position offers a hybrid working model, a competitive salary, generous holiday allowance, and additional benefits to foster learning and inclusion.
Job Description: Job Title: Senior Product Owner in KYC Transformation
Location: Birmingham
Corporate Title: Vice President
You will be joining the Product Owner Team in the Corporate / Investment Bank Transformation Team and further design the dbCLM (Client Lifecycle Management) platform, the KYC (Know Your Client) platform for the Corporate Banking / Investment Banking divisions. You will lead the evolution of dbCLM to ensure KYC compliance in an optimal and efficient manner.
You have end‑to‑end accountability for key product functionalities of the KYC platform and engage stakeholders throughout the product delivery cycle to ensure a successful feature delivery and rollout. You undertake business analysis, collaborate with business/operations Subject Matter Experts (SMEs) to understand problems/needs, and identify solutions through leverage of existing capabilities or new capabilities/features that deliver value and are aligned with business objectives and the overall programme strategy. You document accurately and comprehensively current/target states, processes, story maps, feature maps, and user stories. You collaborate with Chief Product Owners, and leads from Business, Production and Technology to define the delivery roadmap of initiatives and process components. You also guide and support junior Product Owners on Product Vision execution according to best practices and ensuring priority alignment of their respective feature teams. You participate as a team member in development scrum ceremonies, building a shared sense of purpose and vision. You define deliveries via “3‑Amigo” sessions and represent business/KYC operations throughout as well as understanding the impact of your changes to ensure operational readiness of the KYC organization, identify and prepare for any training and communication needs.
You have agile experience and master a set of business analysis toolsets to deconstruct complex business problems and communicate effectively with people across different perspectives and seniority levels across business, operations and technology. You have a basic understanding of Anti‑Money‑Laundering frameworks and KYC processes. You can manage multiple challenging stakeholders to extract relevant information, devise requirements (business, functional, non‑functional) and ensure buy‑in throughout the development lifecycle. You are a team player who operates collaboratively in pursuit of common goals, but can self‑manage a book of work with timely transparency on progress and issues. You can communicate in English and know how to effectively use MS Office tools, and ideally have also already worked with JIRA and Confluence.
A culture of continuous learning to aid progression. We value diversity and as an equal opportunities employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices).