Senior Product Owner - DevOps and DevCMO Performance

GlaxoSmithKline

Stevenage

On-site

GBP 85,000 - 100,000

Full time

8 days ago

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Job summary

GlaxoSmithKline is seeking a Senior Product Owner in Development Operations to own the vision and roadmap for data-driven digital products powering decision-making across our development engine.

You will translate complex operational challenges into high-impact digital solutions, partnering with leaders across Development Operations, DevCMO and Technology. You will champion governance and data quality in a regulated R&D environment.

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • Significant experience in product ownership and digital delivery.
  • Experience leading agile delivery teams and representing the customer.

Responsibilities

  • Own and evolve the product vision and roadmap for performance and operations across Development Operations and DevCMO.
  • Translate priorities into a clear backlog with requirements, stories and acceptance criteria.
  • Lead agile delivery end-to-end with engineering, data and design to ship high-quality outcomes at scale.
  • Build partnerships with stakeholders across Development Operations, DevCMO, Technology for a unified product direction.
  • Deliver intuitive tools and dashboards that surface actionable insight for development leaders.
  • Continuously improve products using data and analytics to measure outcomes.

Skills

Product ownership
Agile delivery
Data analytics
Stakeholder management
BI tools
User-centric design
Regulated environments

Education

Bachelor's degree

Tools

Power BI
Tableau
Spotfire

Job description

At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people’s lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients’ needs and have the highest probability of success. We’re uniting science, technology, and talent to get ahead of disease together. Find out more: Our approach to R&D

Position Summary

At GSK, we are transforming how we generate evidence and accelerate the delivery of medicines and vaccines to patients. As a Senior Product Owner within Development Operations and DevCMO Performance, you will own the vision and roadmap for the digital products that power data-driven decision-making and operational predictability across our development engine. You will translate complex operational challenges into elegant, high-impact digital solutions, partner with leaders across Development Operations, DevCMO and Technology, and put trusted data at the heart of how decisions get made. We value clear communicators who lead with empathy, act with integrity, and stay relentlessly focused on impact for patients and science. This role offers growth, visible enterprise impact, and the chance to help unite science, technology and talent to get ahead of disease together.

Responsibilities

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following: Own and continually evolve the product vision and roadmap for performance and operational-intelligence solutions across Development Operations and DevCMO, balancing near-term delivery with long-term strategy. Translate business priorities and complex operational challenges into a clear, well-sequenced backlog — defining crisp product requirements, user stories and acceptance criteria. Lead agile delivery end-to-end, partnering with engineering, data and design to ship high-quality, predictable outcomes at enterprise scale. Build and nurture strong partnerships across Development Operations, DevCMO, Technology and senior stakeholder groups, aligning diverse priorities behind a single, shared product direction. Deliver intuitive tools and dashboards that surface actionable insight, improve operational predictability and elevate decision-making for development leaders. Continuously enhance products by combining quantitative data, user feedback and analytics — measuring outcomes, not just outputs. Champion data-driven ways of working and embed governance, quality and compliance appropriate to a regulated R&D environment.

Why You?

We value clear communicators who lead with empathy, act with integrity, and stay relentlessly focused on impact for patients and science.

Basic Qualifications
  • Bachelor’s degree or equivalent practical experience.
  • Significant experience in product ownership, business analysis or digital delivery, including owning products from concept through to adoption.
  • Demonstrated experience leading agile delivery teams and acting as the voice of the customer.
  • Industry experience with data, analytics, or reporting solutions and translating them into clear decisions.
  • Experience delivering within regulated environments, with an appreciation for quality, validation, and compliance.
  • Demonstrated ability to influence, align and build consensus among senior and cross-functional stakeholders.
Preferred Qualifications
  • Experience in clinical operations, development operations or pharma R&D.
  • Familiarity with study execution, portfolio planning, or development performance management.
  • Hands-on experience with BI tools or modern analytics platforms (for example Power BI, Tableau or Spotfire).
  • Exposure to AI, machine learning, or predictive analytics applied to operational decision-making.
  • A track record of scaling digital products across complex, matrixed organizations.
  • Demonstrated commitment to user-centric design and to building inclusive, collaborative ways of working.
#GSK-LI Skills

Agile Methodology, Backlogs, Cross-Functional Teamwork, Design Thinking, DevOps, Process Diagrams, Product Strategies, Project Management, Requirements Gathering, Services Management, Software Development, User Experience (UX), User Research, User Story

Why GSK?

Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at UKRecruitment.Adjustments@gsk.com where you can also request a call. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

We are a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Find out more on our career site.

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