Senior Product Manager - Servicing Platform - behaviour & Identity Linking

Wise; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

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Job summary

Wise is seeking a Product Manager for Customer Behavior & Linking Platform to craft the vision for a global, scalable data platform storing and orchestrating user account information. You will drive the strategy to enable rich user experiences while supporting risk, compliance, and fraud prevention teams.

You will lead the definition of KPIs, balance detection accuracy with user privacy, and collaborate with engineering, data science, growth, and operations to ship a platform that scales

Qualifications

• 4+ years of product management experience, with a significant portion in a platform or B2B SaaS environment.
• Experience managing technical software products from vision to market.

Responsibilities

• Build a global, scalable behavioral data store to map actors and detect patterns for financial crime.
• Define KPIs and roadmap, translating technical challenges into a clear strategy for risk, privacy and user experience.
• Collaborate with growth, operations, engineering and data science to deliver a high-performing platform across regions.

Skills

Analytical skills

Communication

Influencing

Identity verification / Fraud risk

Education

Bachelor's degree or higher in Business / CS / Industrial Engineering

Job description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Wise is looking for a Product Manager for Customer Behavior & Linking Platform team to join our team in Budapest or London. You'll be responsible for crafting the vision and strategy for a world-class platform that stores and orchestrates user account information.

This is a unique opportunity to have a significant impact on our mission. By enabling teams to build rich user experiences and supporting our operational, risk, and compliance functions, you'll ensure we can deliver on our promise to build a faster, cheaper, and more transparent financial system for everyone.

What you’ll be doing:

• You’re a Product Manager whose mission is to build a global platform which enables mastering intricate behavioural patterns and associations between users, from customer data. This serves as the definitive intelligence layer for fighting financial crime and in developing a deep understanding of customers. Ultimately this enables creating frictionless experience for users on Wise.
• You will lead the creation of a global, scalable behavioral data store architected to map good and bad actors into a comprehensive graph that reveals the visible and hidden associations behind various forms of financial criminals. By mastering the intersection of customer data, risky flags, and behavioral signals, you will enable risk teams to visualize illicit connections while providing reliable data needed to automate trust at scale.
• You’ll define the KPIs and product roadmap, translating complex technical challenges into a compelling vision that balances detection accuracy with risks as well as user privacy. Your role is to communicate this strategy, ensuring key collaborators understand how behavioral data transforms the risk program. You will help bring focus on near‑term milestones, keeping the engineering, data science, and other teams aligned on delivering a platform that is both high‑performing and scalable across the global business.
• You will act as a key collaborator on deeply technical topics, distilling the complexities of identity resolution into clear strategies that align with Wise’s mission. By working closely with growth and operations teams, you’ll ensure the platform provides data and tooling to effectively block bad actors while streamlining the experience for legitimate use cases. You own and execute this vision by ensuring that identity‑linking engine(s) serve as both a foundational shield and a powerful enabler of user trust.

Experience:

• You have 4+ years of product management experience, with a significant portion in a platform or B2B SaaS environment.
• You have experience managing technical software products from vision to going to market.

Skills:

• You possess strong analytical, communication, and influencing skills, and you're excellent at managing competing priorities.
• You have experience with identity verification, fraud prevention, or financial services.

Good to Haves:

• You hold a bachelor's or a post‑graduate degree in Business, Computer Science, Industrial Engineering, or a related field.
• You have a deep understanding of financial crime technology, payments, and financial systems.
• You have working knowledge of laws, regulations, and risk management practices for financial services.
• You have a background working in large‑scale user‑facing products, or high volume business products.
• You have worked in high growth or early stage companies.

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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