Senior Product Manager - Issuing

Watershed; Greater London; Remote; GBP 90,000 - 130,000; Full time

Job summary

Sokin is seeking a Senior Issuing Product Manager to own the card proposition from launch through growth. You will set the product strategy and roadmap for Issuing, measured on adoption, revenue, authorisation rates and client satisfaction.

You will manage end-to-end responsibilities from eligibility and enrolment to issuing, funding, spend controls, authorisation and disputes. Collaborate with engineering, compliance and partner teams to scale across priority markets.

Qualifications

• 6+ years in product with a track record of launching and scaling B2B fintech/card payment products.
• Experience in regulated environments with compliance, risk, legal and finance stakeholders.
• Exceptional communicator who simplifies complexity for engineers, clients, partners and executives.
• Builds strong, trusted relationships and influences without authority.
• Confident representing product to senior leadership, clients and partners.
• Uses AI tools to iterate, prototype and test ideas with clients early.
• Analytical and metrics-driven, balancing data with qualitative insights.
• Thrives in ambiguity, bringing structure, pace and pragmatism.

Responsibilities

• Own the card proposition, strategy and roadmap, prioritising new builds and improvements.
• Lead discovery with clients and prospects, turning insights into problem statements and recommendations.
• Write clear, outcome-led requirements and collaborate with engineering to deliver iteratively.
• Be the main product contact for the issuing partner; work with compliance and operations on capabilities and APIs.
• Collaborate with other product tribes to identify and resolve dependencies.
• Support go-to-market with product marketing, sales and customer success.

Skills

Product management

Stakeholder communication

Data-driven

Ambiguity management

Agile

Tools

APIs

AI tools

Job description

Senior Product Manager - Issuing

Reports to: Product Director, Spend

Location: LATAM (Mexico, Colombia - would consider London)

Your Role:

We are looking for an experienced, ambitious Senior Product Manager to join our Spend tribe. At Sokin, we are building a world‑class product team that can help us remove the borders, barriers and burdens from global business.

Product Management at Sokin is all about creating and delivering an ambitious roadmap with your team and working continuously with clients and stakeholders to ensure your product is driving real value for our customers and the business.

This is an opportunity for someone who wants to be part of something challenging and transformative, someone who wants to own a new product line for Sokin as it launches and scales.

About us:

Sokin is a next‑generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost and total transparency.

Our mission is simple: we’re simplifying global business, so businesses thrive wherever they choose to grow. We deliver services across:

• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations

We are rapidly expanding, with an established presence in EMEA, APAC and North America. Backed by a strong global infrastructure and industry‑leading partners, we are redefining how businesses move money worldwide.

Our clients span industries from sports and entertainment to logistics and travel and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.

Senior Issuing Product Manager

You’ll own Sokin’s card proposition as it moves through launch and into growth. You’ll set the product strategy and roadmap for Issuing and be measured on card adoption, revenue, authorisation rates and client satisfaction.

You’ll be accountable for the proposition end to end, from eligibility and enrolment through issuing, funding, spend controls, authorisation and disputes. Working with engineering, design, compliance, operations, finance and our issuing partner, you’ll scale it across our priority markets.

A critical part of this role is turning ambiguity into clarity. Card programmes sit at the intersection of scheme rules, partner capabilities, regulation and client needs. You’ll make trade‑off calls independently, decide what matters now versus later, escalate only when needed and have the confidence to say no when something doesn’t serve our clients or the business.

Success means a strong launch and a proposition that grows with confidence into new markets and segments.

Your role as a Senior PM at Sokin:

• Own the card proposition, product strategy and roadmap, prioritising new build and improvements against client value and Sokin’s goals.
• Working with our client‑facing teams, set the discovery approach for Spend and lead continuous discovery with clients and prospects, turning insights into clear problem statements, jobs to be done and recommendations for leadership.
• Write clear, outcome‑led requirements, epics and user stories with well defined acceptance criteria and partner with engineering to deliver them iteratively.
• Be the main product contact for our issuing partner and work closely with compliance and operations to understand capabilities, requirements and APIs, designing product experiences, card programme controls and the operational processes needed to support them.
• Collaborate with other product tribes to identify and resolve dependencies.
• Use data and qualitative feedback to inform decisions and improve the product.
• Own the Spend business case with finance, including revenue modelling and commercial performance.
• Support go‑to‑market with product marketing, sales and customer success, including launch readiness, client onboarding, enablement and ongoing adoption.
• Be Sokin’s card evangelist, using demos, prototypes, client conversations and presentations to the senior management team and key clients to make sure everyone understands the Spend proposition, how it works and what it takes to sell, support and operate it.
• Set the standard for product practice in Spend, shaping how the tribe runs discovery, requirements and delivery and laying the foundations as the team grows.

We’d love to hear from you if:

• You have 6+ years in product and a strong track record of launching and scaling B2B products, with hands‑on experience in fintech, financial services or card payments.
• You’ve worked in a regulated environment and are comfortable partnering with compliance, risk, legal and finance stakeholders to design solutions that work for clients and meet regulatory requirements.
• You’re an exceptional communicator who can get into the detail, simplify complexity, tell a clear story and adapt your style for engineers, clients, partners and executives.
• You build strong, trusted relationships and bring people with you through influence rather than authority.
• You’re confident representing product to senior leadership, clients and partners, owning the decisions that shape the direction of the proposition.
• You make AI tools part of how you work, using them to rapidly iterate, prototype and present ideas so you can test thinking with clients and stakeholders early.
• You’re analytical and metrics‑driven, balancing quantitative data with qualitative client insight.
• You thrive in ambiguity, bringing structure, pace and pragmatism.

Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.

Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.