Senior Product Manager - Innovation

Zopa; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading fintech company based in London is seeking a Senior Product Manager to drive innovative customer propositions for their Current Account offerings. The ideal candidate will have over 5 years of experience in product management, capable of turning vague ideas into actionable tests. This role offers the autonomy to explore opportunities and build prototypes in a collaborative environment. The position requires in-office presence in London 2-3 days per week, with flexible work options available.

Benefits

Flexible working arrangements

Work from abroad up to 120 days a year

Collaboration-driven work environment

Qualifications

• 5+ years in product roles, building or validating new propositions.
• Experience in a startup, scale-up, or innovation environment preferred.
• Ability to turn ambiguous ideas into clear hypotheses and tests.

Responsibilities

• Lead discovery and development of new propositions for Current Accounts.
• Work with engineers and designers to create prototypes.
• Design and run customer tests to understand value.

Skills

Product management

Prototyping

Customer testing

Cross-functional teamwork

Data-informed decision making

Job description

Our Story

Hello there. We’re Zopa.

We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!

We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.

If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.Want to see us in action? Follow us on Instagram @zopalife

We'velaunched our Current Account and arenow looking for more ways to delight customers and differentiateas we move further into everyday banking.We’relooking for aninnovative Senior Product Manager to help usthink of new, customer facing propositions, test them quickly and iterate to find market fit.

We want to transform the Current Accounts space as we have already done with loans, savings, creditcardsand car finance, tying together our Zopa ecosystem, with big ambitions targeting over 1m+ active customers in 3 years' time. This role will be crucial to helping us get there so there's big opportunity for some serious career defining impact.

This is a highly autonomous,uniquerole:you’llhave the freedom toidentifyopportunities, build lean proofs-of-concept, andvalidatewhether ideas deserve full-scale investment.

A day in the life

• Lead early-stage discovery and development of new propositions for Current Accounts.You’lltake rough opportunities, shape them into clear hypotheses, and design the fastest, smartest ways to test whether they have real customer value.
• Work hands-on with engineers and designers to turn ideas into tangible prototypes, low-code builds, or manual experiments.You’llhelp the team make pragmatictrade-offsso we prioritise learning and momentum over perfection.
• Design and run customer tests that give meaningful signal—pulling from qualitative feedback, lightweight quantitative data, and creative approaches that help you understand what truly resonates.
• Collaborate closely with platform, operations, compliance,riskand legal teams to ensure experiments arefeasible, safe and can be put in front of customers quickly.
• Build strong relationships across the organisation to remove blockers and co-shape the direction of new concepts.
• Partner with the Head ofCurrentAccountstoidentifynew areas of opportunity, decide when to pivot or close ideas, and advance the promising ones into the broader roadmap.

The ideal candidate

• You’vespent 5+ years in product roles whereyou’vebuilt orvalidatednew propositions- ideally in a startup, scale-up or innovation environment.Ideally, you have experience at a Fintech, but thisisn’timperative
• You’reenergised by ambiguity and quick to turn loose ideas into clear hypotheses and early tests.You’rescrappy, resourceful, and comfortable using whatever tools you need to learn fast.
• You can point to meaningful zero-to-one work: MVPs, prototypes, experiments, or early-stage launches that shaped product decisions.
• You’reoutcomes-focused andoperatewell as a generalist, dipping into research, design,dataand commercial thinking to move ideas forward.
• You make decisions through evidence - combining qualitative input, customerfeedbackand data to cut through noise.
• You work naturally as part of cross-functional teams, giving engineers and designers clarity and momentum in fast-moving, uncertain environments.

Please note - no candidate will meet every single desired qualification. If your experience looks a little different from whatwe’veidentifiedand you think you can bring value to the role,we’dlove to learn more aboutyou!*

At Zopa we value flexible ways of working.

We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.

You’ll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.

*Subject to having the right to work in the country of choice

Diversity Statement

Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.