Senior Product Manager - Finance

Paymentsense; Greater London; On-site; GBP 85,000 - 105,000; Full time

Benefits offered by this job

Office-first culture

In-office collaboration spaces

Quiet zones

Social hubs

Job summary

Dojo is seeking a Senior Product Manager to lead the Customer Experience finance proposition, including MCA Funding, card solutions, and reconciliation/billing/settlement journeys. You will partner with the Finance GM and heads of product, marketing, and customer service to guide a cross-functional squad in building intuitive financial tools.

The role focuses on turning complex financial workflows into effortless experiences that drive revenue, adoption, and customer engagement.

Qualifications

• Experience delivering B2B finance products (lending, spend management, or business banking).
• Ability to balance customer needs with commercial outcomes when defining product strategy and roadmaps.
• Data-driven mindset with analytics tools like Amplitude.
• Proven track record translating strategy into actionable execution with senior leaders.

Responsibilities

• Own, shape, and maintain the product roadmap and user journeys with measurable value.
• Collaborate with the General Manager to translate strategy into squad outcomes and milestones.
• Lead a multidisciplinary squad of engineers and designers across product, marketing, and customer service.
• Align technology roadmaps with product partners to enhance value proposition.
• Conduct user and competitor research, market analysis, and willingness-to-pay studies.
• Engage stakeholders to deliver a unified, seamless finance experience.

Skills

B2B finance products

Lending

Spend management

Business banking

Product strategy

Cross-functional leadership

Data-driven decision making

Amplitude

Tools

Amplitude

Job description

We're reinventing payments.

Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.

In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK.

Our payments infrastructure, purpose-built for in-person commerce, is game changing. Now, over 150,000 customers across four countries choose to transact billions with us every year.

But we're just getting started. Our people are the driving force behind our success.

They are our greatest investment and our ultimate competitive advantage.

We hire exceptional people and give them the autonomy, trust, and ownership to thrive.

The results take care of themselves. The role As a Senior Product Manager in our Customer Experience team, you'll play a central role in defining and delivering Dojo's finance proposition, helping businesses manage and master their cash flow with ease.

You will drive the vision and roadmap for key products—including MCA Funding, Card solutions, and customer journeys across Reconciliation, Billing, and Settlement. Partnering closely with the Finance General Manager, Head of Product, and teams across Product, Marketing, Commercial, and Customer Service, you'll lead a dedicated cross-functional squad to build intuitive financial tools.

If you're excited to turn complex financial workflows into effortless experiences that drive revenue, adoption, and customer engagement, this is the place to make it happen.

What you will do...

• Own, shape, and maintain the product roadmap and user journeys, measuring success criteria that deliver clear value for our customers and Dojo.
• Partner with the General Manager to translate overarching strategy into high-impact squad outcomes and milestones.
• Lead a multidisciplinary squad of engineers and designers, collaborating closely with data and product marketing peers.
• Collaborate with product partners to align technology roadmaps and enhance our shared value proposition.
• Conduct user and competitor research, market analysis, and willingness-to-pay studies to guide strategic product decisions.
• Engage and influence cross-functional stakeholders to deliver a unified, seamless finance experience.

What you will bring...

• Demonstrated product management experience delivering B2B finance products, particularly lending, spend management, or business banking.
• Proven skill in balancing customer needs with commercial outcomes when defining product strategy and roadmaps.
• Data- and evidence-driven mindset for prioritisation and user behaviour, including hands-on use of analytics platforms like Amplitude.
• Proven track record partnering with senior leaders to translate strategic vision into actionable execution.
• Facilitative, empathetic leadership style that secures squad buy-in while taking clear ownership of critical decisions.
• Comfort navigating both iterative agile delivery and milestone releases, paired with an eagerness to learn and experiment in a supportive environment.

Dojo home and away

We believe our best work happens when we collaborate in-person.

These "together days" foster communication, drive innovation and spark our brightest ideas. That's why we have an office-first culture.

This means working from the office 4+ days per week. With offices across Europe, we know a thing or two about staying dynamic.

Need deep focus? Head to a quiet zone.

Big ideas? Collaboration spaces have you covered.

Just here for a catch-up? Our social hubs make it easy.

Do work that counts, in spaces made for you.

Question: what's curious, relentless, and customer obsessed? If you're keen to know the answer, you're a third of the way to meeting our Dojo values.

You're curious.

You have a real desire to learn and create. You're relentless.

You keep going even when it's easier not to. You're customer-obsessed.

You know how important customers are to what you do.

Diversity, equity, and inclusion at Dojo

From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK.

And something that's fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve. Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.

If you care about your work, you're curious, and you think customer-first, you have a place at Dojo.

To make sure you're the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.

Visit dojo. careers to find out more about our benefits and what it's like to work at Dojo, or check out our LinkedIn and Instagram pages.