Senior Product Manager - Cards

Remote Worker LTD.; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Zopa is redefining banking and seeks a Senior Product Manager to own the Originations product, guiding the end-to-end journey from a customer's first interaction through to onboarding.

You will drive profitable new-account growth, optimize conversion and customer experience, and closely partner with Credit to shape pricing, strategy and risk controls.

You'll collaborate with engineering, fraud operations and external partners to ensure a seamless onboarding flow and scalable product delivery.

Responsibilities

• Own the Originations product and its performance, driving growth and a smooth onboarding journey.
• Partner with Credit to align strategy, customer selection and pricing.
• Collaborate with engineering, risk and operations to optimize onboarding.

Job description

Our Story

Hello there. We’re Zopa.

We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife

The Team

Credit Cards is focused on creating distinctive products and growing profitably. The Originations team owns the experience and capabilities that take a customer from a customer’s first interaction with Zopa through application, decisioning and onboardingbringing together engineering, credit, fraud operations and partners.

As Senior Product Manager, you will own the Originations product and its performance — driving profitable new-account growth, conversion and customer experience from a customer’s first interaction with Zopa through to onboarding. You’ll partner closely with Credit, who own credit strategy, customer selection and pricing.