Senior Product Manager, AI & Operations — Customer Impact

Monzo; Greater London, Cardiff; Hybrid; GBP 95,000 - 115,000; Full time

Job summary

A leading fintech company is seeking a product development professional to enhance customer operations. This role involves collaborating with diverse teams to identify business needs and create effective solutions. The ideal candidate is passionate about customer value, with a strong background in innovative product delivery. The position allows for remote work within the UK and offers a competitive salary and benefits including stock options.

Benefits

Flexible working hours

Relocation assistance

Visa sponsorship

Learning budget of £1,000 per year

Qualifications

• Proven track record of shipping world-class products.
• Experience leading market-leading value propositions.
• Ability to simplify complex problems.

Responsibilities

• Identify and solve customer and business value problems.
• Collaborate with multiple teams to develop opportunities.
• Create experiences addressing user needs and pain points.

Skills

Problem-solving

Data-driven decision making

Cross-functional collaboration

Leadership

Creativity

Job description

A leading fintech company is seeking a product development professional to enhance customer operations. This role involves collaborating with diverse teams to identify business needs and create effective solutions. The ideal candidate is passionate about customer value, with a strong background in innovative product delivery. The position allows for remote work within the UK and offers a competitive salary and benefits including stock options.