Senior Product Manager

PHMG Careers; Trafford; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading service solutions company in the UK is seeking a Senior Product Manager to lead innovation in voice and telephony solutions. You will drive product strategy, manage market opportunities, and scale new offerings in alignment with business objectives. The role demands deep expertise in telephony technologies and experience in cross-functional collaboration. Additionally, you will establish frameworks for product testing and feedback to ensure high-impact launches. We offer competitive benefits including annual leave, enhanced family leave, and more.

Benefits

23 days annual leave

Flexible birthday leave

Enhanced parental leave

Volunteer days

Smart pension scheme

Life insurance

On-site services

Qualifications

• Strong experience in launching and scaling products, ideally in tech or telecoms.
• Deep understanding of telephony and voice technologies.
• Experience in business case development and partner negotiations.

Responsibilities

• Lead strategy for telephony and communication solutions.
• Identify market opportunities and drive go-to-market plans.
• Establish framework for product iteration and feedback.

Skills

Commercial acumen

Analytical mindset

Stakeholder management

Entrepreneurial mindset

Experience with cross-functional teams

Job description

We're seeking a commercially driven and forward-thinking Senior Product Manager to lead our growth into new technology-enabled service areas, with a primary focus on voice, telephony, and communications solutions. This is a pioneering role where you'll shape a product stream with significant strategic value and potential for diversification. You'll own everything from early-stage validation to launch, delivery, and scale - ensuring new offerings not only complement our core portfolio but open new revenue opportunities, market segments, and partner channels. You will evolve our Product strategy and roadmap in alignment with overall business objectives.,

• Lead the strategy, development, and launch of telephony, voice, and comms-enabled solutions within our product ecosystem.
• Evaluate and validate adjacent market opportunities, identifying client needs and pain points that align with our capabilities and growth strategy.
• Assist driving go-to-market planning, product packaging, and commercial modelling for new products
• Collaborate with sales, marketing, and commercial teams to test, iterate, and scale successful propositions.
• Maintain strong awareness of market and technology trends, particularly across SaaS, UCaaS, and communications solutions.
• Establish a robust framework for pilot testing, feedback capture, and iteration to drive high-impact, low-risk innovation.
• Experience launching and scaling new products in adjacent or emerging markets - ideally in tech, telecoms, or SaaS, UCaas
• Deep understanding of telephony, voice platforms, or comms technology, including potential integrations and delivery models.
• Strong commercial acumen and experience with business case development, pricing, and partner negotiations.
• Entrepreneurial mindset, with the ability to operate independently and drive progress in greenfield environments.
• Ability to balance strategic vision with tactical delivery, ensuring new offerings land successfully and scale smoothly.
• Experience working with cross-functional teams, including B2B Sales, Engineering, Design and Marketing.
• Background in product management, advisory roles, or internal enablement within a tech-driven organisation.
• Strong analytical mindset, with experience in data-driven decision-making and product experimentation.
• Exceptional communication, presentation, and stakeholder management skills.

About PHMG

At PHMG, our drive to innovate fuels everything we do - our culture, our work, and our mission. This commitment to doing things differently inspired our journey, starting back in 1998 in the UK. We saw the need for a fresh approach to audio branding, one that harmonizes creativity, technology, and results. Today we serve over 37,000 clients across 50+ countries, helping businesses to elevate their brand and customer experience by embracing the power of sound.

Established in 1998, PHMG has grown from a renowned Manchester-based business to the world's leading audio branding agency - working with 36,000 clients in 54 countries across the globe. This expansive client list includes household names of the calibre of Samsung, Audi and Adidas, as well as SMEs in every sector of the global market. We give each of them a stellar production that combines creative copy, world-class voice artistry and an exclusive Brand-Sound-Track - strengthening their business identity in the most memorable, emotive way.

Benefits

• 23 days annual leave plus bank holidays, increasing with length of service
• Additional half day off for birthday
• Enhanced maternity, paternity and adoption leave
• Two volunteer days per year for a charity of your choice
• Smart pension scheme
• Life insurance and critical illness cover
• On-site barber and beautician
• Dedicated Employee Assistance Programme