Senior Product Manager

EF; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Generous paid parental leave

Flexible hours

London office access

Equity

Professional development budget

Job summary

Unitary is a fast-growing AI startup building Virtual Agents to automate complex workflows with AI reasoning. We are hiring a Senior Product Manager to shape a core part of the Virtual Agents product, from automation technology to onboarding and human-in-the-loop operations.

You will report to the VP Product and collaborate across sales, onboarding and support teams to scale the product. 4+ years of experience in product management for complex B2B products, with strong analytical skills and a

Qualifications

• 4+ years of product management experience on complex B2B products, preferably AI/automation.
• Experience shaping strategy in greenfield or rapidly evolving environments.
• Proven executor with engineers, designers, operators and marketers to build impactful products.

Responsibilities

• Set and own the direction of a meaningful part of the Virtual Agents product.
• Own the entire product lifecycle from core tech to commercial/operational delivery at scale.
• Develop deep understanding of customers, domains and competitive landscape.
• Collaborate across the business to enable sales, marketing and delivery.
• Work with the VP Product to define and refine overall product strategy.

Skills

Product management

Analytical thinking

Strategy development

Cross-functional collaboration

Executive communication

Job description

Remote or hybrid remote/London office

About us:

We’re a fast growing AI startup on a mission to help midmarket businesses transform how work gets done.

We’ve built a factory for custom operations agents. The factory builds Virtual Agents: software workers with AI reasoning that complete complex workflows end-to-end, directly in customer tools. There’s no tech integration, process change or upfront cost. Onboarding is white-glove, takes a matter of days, and customers pay only for delivered value.

This makes Virtual Agents the lowest risk way to automate complex manual work. And it makes Unitary the first company delivering Fortune 500-grade AI deployment with the unit economics of software - enabling us to reach the midmarket at scale.

Today we’re focused on commercial insurance, marketplaces and primary healthcare. But the potential for Virtual Agents goes far beyond.

We closed $15M Series A funding in 2024, and we’re backed by some leading names in AI (Plural and Creandum). We’re working with world-class clients such as Substack, Trustpilot, Depop, Sony Interactive Entertainment and many more.

This is an exciting opportunity to join a well-funded startup at a crucial stage of growth, and to play a significant part in turning frontier AI technology into real world value.

About the role:

We’re seeking an experienced Senior Product Manager to shape Virtual Agents at a critical stage of its growth.

Reporting to the VP Product, you will have ownership over a core part of the Virtual Agents product, from the core automation technology and customer experience to the onboarding and human-in-the-loop operations that support them.

In addition to working with our AI teams on the core tech, you’ll collaborate with all parts of the business to build and scale Virtual Agents: the sales experience, onboarding journey and support operations are critical parts of the product.

You will:

• Set and own the direction of a meaningful part of the Virtual Agents product in line with our product strategy. Our products use cutting edge AI technology to automate critical, high-volume and complex processes, so you’ll need to get into the technical details and bring precision and analytical rigour to product decisions
• Own the entire product lifecycle, spanning both the core technology and the commercial/operational elements required to market, sell and deliver it at scale
• Develop a deep understanding of our customers, domains and competitive landscape across multiple verticals
• Collaborate across the business to execute successfully on your plans - ensuring products are built right, sales and marketing teams are enabled, and delivery teams can scale smoothly
• Work closely with the VP Product to help define and refine the overall product strategy

About you:

• 4+ years’ experience in product management, working on complex B2B products, ideally in AI or automation, and ideally within a startup/scale-up or early-stage context
• Exceptional analytical skills to break down complex challenges in systematic ways, getting to the core of any problem you’re given
• Experience contributing to strategy in greenfield or rapidly evolving environments
• Proven track record as an executor: great at working with engineers, designers, operators and marketers to build impactful products and drive key metrics, while ensuring nothing slips through the cracks
• A precise and confident communicator, able to set clear direction internally and comfortable representing us with senior stakeholders at customer organisations
• Self-motivated, flexible, and low-ego. You thrive in fast-paced, rapidly evolving environments, and are happy to roll up your sleeves across the business - whether that’s supporting customer delivery or creating sales materials

• Competitive salary, commission and equity package
• Lots of autonomy and opportunities for growth
• Flexible hours and location, with a monthly coworking budget or option to use our London office
• Occupational pension (location dependent)location d
• Generous paid parental leave
• Generous paid sick leave
• Annual budget for your professional development and growth
• Annual budget for your individual health and wellness
• Quarterly team offsites to London and other exciting destinations in Europe