Senior Product Manager

diligentcorporation; Greater London; Hybride; GBP 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Flexible work environment

Global days of service

Comprehensive health benefits

Meeting-free days

Generous time off

Résumé du poste

Diligent is seeking a Senior Product Manager in the UK to own and evolve a core part of the GRC SaaS platform. You will translate customer problems into impactful product experiences, collaborating with engineering, design and GTM teams to bring features to life.

You will spend time deeply understanding needs, prioritising what moves the needle, and defining success metrics for every shipment. The role is hybrid, with a strong emphasis on customer outcomes and data-driven decision making.

Qualifications

• Proven track record as a Product Manager for B2B Enterprise SaaS products.
• Experience leading agile, cross-functional product teams.
• Comfortable running customer discovery and translating insights into product decisions.
• Ability to influence senior stakeholders without formal authority.
• Strong analytical mindset with metrics and experimentation.

Responsabilités

• Own and refine the product roadmap for your area based on customer insight and market trends.
• Define strategy that aligns with Diligent’s governance, risk and compliance platform vision.
• Lead discovery, validate problems and translate insights into user stories.
• Manage an agile squad to design, build and launch high-quality SaaS features.
• Set goals and KPIs, track engagement and iterate based on data and feedback.

Connaissances

Product management

Agile leadership

Cross-functional teamwork

Discovery & storytelling

Data-driven decision making

Description du poste

You will own the roadmap for a core part of Diligent’s governance,riskand compliance SaaS platform, shaping how senior leaders and boards collaborate,communicateand make decisions in a secure, modern way.You’llturn customer problems and market insights into simple, impactful product experiences, and work closely with engineering, design, and go-to-market teams to bring them to life.

In this Senior Product Manager role,you’llspend your time deeply understanding customer needs, prioritising whattruly movesthe needle, and defining clear success metrics for everything you ship.You’lllead a cross-functional squad, manage the product backlog, and launch features that drive engagement,adoptionand measurable outcomes for our customers across the Diligent Platform.

Here’s a breakdown of what you’ll do (not all of it, just the important stuff)

• Own and continuously refine the product roadmap for your area, using customer insight,dataand market trends to prioritise what to build next.

• Define and drive product strategy that aligns with Diligent’s vision for modern governance, connecting your roadmap to clear business and customer outcomes.

• Act as the voice of the customer: run discovery,validateproblems and solutions, and translate insights into clear user stories and product requirements.

• Lead an agile, cross-functional team (engineering, UX, product marketing, sales, customer success) to design, build and launch high-quality SaaS features.

• Set goals, KPIs and success metrics for your product, trackperformanceand user engagement, and iterate based on what the data and customers tell you.

• Tackle complex product and execution challenges by breaking down ambiguous problems, navigating trade-offs, and making clear, data-informed decisions.

These are the essentials you’ll need to get an interview

• Solid experience as a Product Manager building, shipping, and iterating B2B Enterprise SaaS products and AI assistants and Agents, with a proventrack recordof defining and launching successful features or products.

• Strong hands-on experience working in agile, cross-functional product teams, including backlog management and writing user stories.

• Comfortable leading customer discovery and validation conversations and turning qualitative and quantitative insights into product decisions.

• Proven ability to influence and align cross-functional partners and senior stakeholders without formal authority.

• Data-driven mindset: confident with metrics, experimentation and basic quantitative reasoning to set goals, measure impact and debug product issues.

• Excellent written and verbal communication skills, with the ability to explain complex ideas simply to both technical and non-technical audiences.

• A bias for action and ownership: you're happy to roll up your sleeves, make trade-offs and drive a project from problem definition through to launch and iteration.

It would be great if you had these too, but we’ll support you if you don’t

• Experience in governance, risk, compliance, security, fintech or other B2B enterprise domains.

• Exposure to large-scale, multi-product platforms or secure communication/collaboration tools.

• Experience mentoring other product managers or playing a “bar‑raiser” role in product quality and decision-making.

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more atdiligent.com or follow us on LinkedIn and Facebook

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients

• We care about our people.Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programsto name a few

• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.

• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability –to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected towork onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoDiligent's EEO Policy and US EEOC ’s Know Your Rights. We are a drug free workplace.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at -----

At Diligent, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities.