Senior Product Manager

Understanding Recruitment Ltd; Greater London; Remote; GBP 61,000 - 101,000; Full time

Job summary

Understanding Recruitment Ltd. is seeking a Senior Product Manager to lead discovery and set the product direction for a new workforce management platform serving a large contractor workforce. You will own ambiguity and shape the roadmap with cross-functional teams.

The role emphasizes autonomy, delivering validated requirements, and a clear buy/build/hybrid recommendation, with remote working and a 3-month initial engagement.

Qualifications

• Senior, autonomous Product Manager with discovery ownership.
• Experience with workforce management or gig/economy platforms.
• Strong ability to map processes and define roadmap.

Responsibilities

• Lead discovery across compliance, self-service, and capacity.
• Define validated requirements and future-state processes.
• Create a buy/build/hybrid recommendation.
• Deliver a product roadmap and delivery plan.
• Collaborate with stakeholders across CRM, ATS, HR, and finance.

Skills

Discovery ownership

Product strategy

Vendor selection

Autonomy

Tools

CRM systems

HRIS platforms

Job description

£550/day Outside IR35 | Remote | 3 months initially | ASAP start

I’m working with a growing UK organisation looking for an experienced Senior Product Manager to lead the discovery and product direction for a new workforce management platform supporting a large, distributed contractor workforce.

This is a high-autonomy role for someone who is comfortable taking a complex, poorly defined

operational problem, working out the right product and technology approach, and turning that into a clear roadmap the business can execute.

The Challenge

The organisation currently manages a workforce of around 800 contractors, with plans to scale significantly. A number of workforce processes remain heavily reliant on manual administration, email and disconnected systems. The goal is to determine the right future solution for managing this workforce more effectively and at scale.

You’ll lead discovery across areas including:

• Compliance & credential management – onboarding, checks, qualifications, documentation, renewals and ongoing monitoring
• Self-service & availability – enabling contractors to manage availability, capacity, payments, invoices, personal information and required actions
• Workforce capacity – making available resource easier for the business to understand and utilise
• Systems & integrations – understanding how the platform should connect with CRM, ATS, HR, finance, scheduling and other existing systems
• Build vs buy – assessing vendors and platforms alongside bespoke development and integration options

What you’ll deliver

You’ll be expected to take ownership of the discovery process and ultimately provide:

• Validated user and stakeholder requirements
• Current and future-state process mapping
• Clear business and product requirements
• A justified buy, build or hybrid recommendation
• A product roadmap and practical delivery plan

What we’re looking for

This suits a senior, autonomous Product Manager who has personally owned discovery from ambiguity through to a clear product decision. We’re particularly interested in people who have experience with:

• Contractor or workforce management platforms
• Marketplace, gig economy or distributed workforce products
• Self-service portals, scheduling, availability or capacity management
• Operational workflow automation
• Build-vs-buy assessments and vendor selection
• Products integrating CRM, recruitment, workforce and finance systems
• Taking a new product/platform from an unclear starting point through to an executable roadmap

Experience within healthcare, staffing, recruitment technology, workforce management, marketplaces, care platforms or field services could all be relevant, but sector experience is less important than having solved a comparable problem.

The key question?

Have you personally taken a complicated operational problem with no obvious solution, led the discovery, decided what should be built or bought, and created a roadmap the business could actually execute?

If so, I’d be very interested in speaking with you.