Senior Product Manager

Simply Business; Greater London; Hybrid; GBP 65,000 - 85,000; Full time

Benefits offered by this job

Great work-life balance

Hybrid work availability

25 days annual leave

Flex parental leave

Life event leave

Private medical insurance

Pension match

Learning platform access

Salary bonus potential

Car salary sacrifice scheme

Flexible benefits

Job summary

Simply Business is seeking a Senior Product Manager to lead customer acquisition and research. You will own the front-end journey for small business owners, shaping discovery, research, and initial purchase experiences with a strong emphasis on AI-driven personalization.

You will operate in an agile, cross-functional value stream, experiment with GenAI tools, and collaborate with engineering, data analytics, design and marketing to optimize conversion and growth.

Qualifications

• Extensive product development experience from ideation to launch in agile/value stream contexts.
• Strong AI/GenAI framework experience to solve real user problems.
• Data-driven approach with analytical tools to back up decisions.

Responsibilities

• Driving vision and roadmap: Own the discovery, delivery, and roadmap for our online sales journey, ensuring we constantly optimise our conversion flows and unlock new audiences.
• Pioneering AI experiences: Proactively champion and integrate novel technologies like AI and GenAI to build highly personalised, flexible, and intuitive landing and research experiences.
• Obsessing over the customer: Champion user-centered design to turn complex, misunderstood insurance products into a seamless, hassle-free online purchase journey.
• Fostering a test-and-learn culture: Lead a Build, Measure, Learn environment, driving continuous experimentation and taking accountability for key conversion-to-purchase OKRs.
• Collaborating across disciplines: Partner closely with engineering, data analytics, design, marketing, and insurance product teams to align everyone behind a shared, high-impact goal.
• Balancing tech and business: Use your sharp commercial and technical judgement to make data-driven trade-offs, balancing delivery speed with high-quality user experiences.

Skills

Product management

AI / GenAI

Data analysis

Cross-functional collaboration

Vision & roadmap

Commercial thinking

Tools

Amplitude

Looker

Tableau

Job description

Who Are We?

We insure small businesses and enable big dreams – not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades.

We’re a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. Through our global social impact strategy, called 'The Big Dreams Project’, we're working to help 10,000 small businesses start or grow by 2030.

What Is the Opportunity?

Imagine stepping into a role where you hold the keys to the front door of our digital growth engine. As our Senior Product Manager for customer acquisition and research, you’ll lead the top-of-funnel experience—crafting the very first impressions for small business owners as they land on our pages, research their insurance needs, and begin their journey with us.

What makes this role different? You aren’t just managing a standard funnel; you are pioneering the next generation of online sales experiences. Operating in an agile, cross-functional value stream, you’ll have the license to experiment, obsess over conversion optimisation, and leverage emerging AI and Generative AI technologies to completely reimagine how complex products feel to the consumer. It’s the perfect blend of deep data strategy, customer empathy, and cutting-edge tech.

Here’s What You’ll Be Doing

• Driving vision and roadmap: Own the discovery, delivery, and roadmap for our online sales journey, ensuring we constantly optimise our conversion flows and unlock new audiences.
• Pioneering AI experiences: Proactively champion and integrate novel technologies like AI and GenAI to build highly personalised, flexible, and intuitive landing and research experiences.
• Obsessing over the customer: Champion user-centered design to turn complex, misunderstood insurance products into a seamless, hassle-free online purchase journey.
• Fostering a test-and-learn culture: Lead a Build, Measure, Learn environment, driving continuous experimentation and taking accountability for key conversion-to-purchase OKRs.
• Collaborating across disciplines: Partner closely with engineering, data analytics, design, marketing, and insurance product teams to align everyone behind a shared, high-impact goal.
• Balancing tech and business: Use your sharp commercial and technical judgement to make data-driven trade-offs, balancing delivery speed with high-quality user experiences.

We’re Looking For Someone Who Is

• A seasoned product expert: You have extensive experience navigating iterative product development—from early ideation and discovery to launch and optimisation—ideally within agile or value stream frameworks.
• Tech-forward and AI-curious: You possess strong technological acumen and a genuine desire to leverage AI/GenAI frameworks to solve real-world user problems.
• Data-driven and analytical: You live in the data, using tools like Amplitude, Looker, or Tableau to back up your decisions and shape a robust product strategy.
• A natural collaborator and influencer: You can seamlessly unite cross-functional teams and diverse stakeholders around a singular, inspiring mission.
• An inspirational leader: You lead by example, motivate your team through complex challenges, and know how to strike the perfect balance between design, technical, and commercial trade-offs.
• Regulated industry savvy (a plus!): Previous experience in fintech or insurtech is great, but a deep commitment to translating customer pain points into brilliant UX is what truly matters.

(We know it's tough, but please try to avoid the confidence gap. You don't have to match all the bullet points above to be considered for this role.)

Be Yourself at Simply Business

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.

Ready to Build the Future of Digital Acquisition?

If you are a product purist who loves clean UX, thrives on high-volume data experimentation, and wants to get your hands dirty with real-world AI implementation, we want to hear from you. We’re removing the jargon, breaking down the complexities of insurance, and scaling a growth engine that protects over 900,000 small businesses. Ready to own the front door? Apply today and let’s build something refreshing together.

What Are the Benefits Of Working at Simply Business

• Great work-life balance with manageable workloads and flexible hybrid work availability.
• 25 days annual leave (plus bank holidays) with the option to buy five more days through flexible benefits.
• Flexible parental leave with six months full pay for the primary caregiver and four weeks full pay for secondary caregiver.
• Life event leave: additional days every two years for significant life moments such as moving or birthdays; long-service pay: two-week sabbatical after five years, four weeks after ten years.
• Private medical insurance through BUPA covering pre-existing conditions, plus a health cash plan for everyday medical expenses.
• Competitive salary based on experience and current market, with potential for annual performance-based bonus.
• Access to tools for personal development via a dedicated learning platform and mental-health support including counselling.
• Employer pension match up to five percent, plus a tax-free sum matching four times your basic salary on the life assurance policy, with option to increase to ten times via flexible benefits.
• Salary sacrifice car scheme to buy a brand-new, fully insured car for a fixed monthly amount, after six months of service.
• Flexible benefits scheme for annual allocation to cover critical illness, dental, travel insurance or gym membership.

Ready to join us and drive our success as a high-performing team? Apply today.

Employment Practices

Simply Business is committed to providing equality and opportunities for all employees and candidates considering a career with us. We offer a workplace where colleagues are treated with respect and dignity. We don't (and won't) discriminate either directly or indirectly on the grounds of race, colour, religion, belief, political opinion, disability, nationality, ethnic origin, sex, sexual orientation or relationship status at any stage of the hiring process or during the course of your employment.