- The Senior Product Manager drives the strategy, roadmap and outcomes for a larger or more complex digital product domain, working in close partnership with the relevant Digital Service Line Lead(s) to turn business strategy into a prioritised plan of work
- The role is a senior point of contact between the business, engineering pods, Forward Deployed Engineers and GT Labs; the go-to-specialist for a large/cross-cutting product domain and plays an active part in growing and developing the wider Product and Business Analyst community
- We’re happy to talk flexible working and consider reduced hours and job shares, we’ll support you to balance your work and life
- Build and maintain a close, trusted relationship with the Digital Service Line Lead(s) aligned to your domain, co-owning the roadmap and prioritisation with them
- Translate service line strategy and OKRs into a prioritised roadmap and pipeline of bets, balancing quick wins against larger, higher-risk or higher-value initiatives
- Propose bets and recommendations for quarterly planning, building case or story of value vs effort to support prioritisation
- Identify and broker opportunities across product domains (e.g. service lines) so the same problem isn’t solved independently in parallel by different teams
- Management of demand channels across the business, end users, data analysis, to identify signals and opportunities
- Provide domain expertise and leadership of industry, market and regulatory trends within the given product domain
- Act as the conduit between the business and engineering, staying close to the overall delivery status, learning on other product colleagues, the engineering team and AI tools where appropriate
- Contribute to buy-versus-build decisions and RFP processes, surfacing demand signals and challenging where existing solutions aren’t working for users
- Support managing relationships with vendors on ongoing continuous improvements and influencing 3rd party roadmaps
- Collaborate with Digital Service Line Leads and ‘GT Labs’ on higher-risk, higher-value bets
- Contribute to evolving the firm-wide Product Management operating model and ways of working as the function matures
- Support and/or refine user stories and acceptance criteria for requirements, supporting Business Analysts where needed
- Represent product in senior stakeholder forums, including SLT and cross-functional steering conversations aligned to a given product domain
- Key Objectives
- Influence the product strategy for a larger, more complex or cross-cutting product domain, from discovery through to ongoing optimisation
- Co-own the roadmap and OKRs with the relevant Digital Service Line Lead(s), translating strategic direction into a prioritised, outcome-focused plan
- Propose and shape investment “bets” for quarterly planning, working with the business and Digital Service Line Leads to secure sign-off
- Act as a senior escalation and coordination point across engineering pods, Forward Deployed Engineers and GT Labs
- Mentor Product Managers and Business Analysts, embedding product thinking and best practice across the community
- Serve as go-to-specialist for specific industries, markets and product craft expertise
- Champion consistent, data-led performance measurement — OKRs, adoption and usage metrics — across the portfolio
Benefits
- Income protection
- Matched pension
- Life cover
- Private medical, including anytime access to Doctor@Hand and Stronger Minds
- Professional subscriptions
Proven experience operating at Senior Product Manager, Lead Product Manager or equivalent level, ideally within a complex, multi-stakeholder or matrixed organisationComfortable in ambiguity and using curiosity to shape the evolving op model and product strategyTrack record of owning a product domain end-to-end, including strategy, roadmap and measurable business outcomesStrong commercial acumen — able to build a proportionate business case, quantify impact, and prioritise using an impact/effort lensExperience mentoring Product Managers or Business AnalystsSkilled communicator and influencer, able to build trust quickly with senior stakeholders and hold a firm line where needed, for example on scope or prioritisationExperience partnering directly with senior business stakeholders to define strategy, OKRs and prioritiesExcellent communication and stakeholder management, able to influence without authorityKnowledge of agile methodologies and modern product practices, including experience running or contributing to quarterly/roadmap planning cyclesComfortable working with data and insights teams to define, track and report on product performance and adoption metricsGenuine interest in and experience of AI-enabled delivery approaches as part of the product toolkitExperience of Claude for BusinessExperience managing vendors on continuous improvement and change due to 3rd party roadmapsExperience with market leading professional services software such as AlphaTax, DealCloud, InFlo, client portals etcExperience people managing other colleagues, supporting career progression and performance reviewsFamiliarity with engineering pod or forward-deployed-engineer style delivery modelsComfortable with delivery metrics (e.g. burndown, velocity) to make informed decisionsProficient with software development tools such as JIRA, Confluence, Azure DevOps