Senior Product Manager

United States Digital Space LLC; Birmingham; Remote; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Stock options

Pension (NEST)

Private Medical Insurance

Flexible PTO

Collaborative culture

Job summary

United States Digital Space LLC is seeking a Senior Product Manager to drive the end-to-end development of their global SaaS gifting platform. You’ll own the product lifecycle from discovery to launch, working with engineering, design, marketing, and sales to deliver measurable value and scalable experiences for customers, partners, and employees.

You’ll report to the Chief Product Officer and operate with autonomy, taking ownership of problems, prioritising impactful work, and guiding teams

Qualifications

• Experience owning B2B SaaS products end-to-end.
• Strong problem-solving ability and comfort with ambiguity.
• Independent, proactive, and goal-oriented.

Responsibilities

• Set product direction and priorities across the platform.
• Define problems and experiences before solutions with clear stories and journeys.
• Lead end-to-end product initiatives from discovery to delivery and iteration.
• Make sound product decisions balancing customer needs, business impact, UX, and tech constraints.
• Develop opportunities with external partners and shape integrations.
• Orchestrate launches and adoption with cross-functional teams to realise value.
• Communicate decisions, progress, risks, and results clearly across leadership.

Job description

Senior Product Manager

Location: UK (remote)

Job Description

the company is the first truly end-to-end global SaaS gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees, while driving measurable ROI.

We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether it’s engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognized names in technology and SaaS, the company integrates effortlessly with marketing, sales, and HRIS tech stacks and is powered by our world-class team across New York, London, and Lisbon.

We’re growing, and we’re currently looking for a Senior Product Manager to join us.

About the Role

As a Senior Product Manager at the company, you’ll play a pivotal role in shaping the the company Platform. You will be accountable for turning complex customer and business problems into software products that deliver measurable impact.

Reporting to the Chief Product Officer, you’ll lead product initiatives end-to-end, from identifying and deeply understanding the right problems to solve, through discovery and delivery, to launch, adoption, and continuous improvement.

You’ll operate with a high degree of autonomy, proactively building context across customers, the market, internal stakeholders, data, and technology to understand what the company needs to achieve its goals. You’ll also make sound decisions when the path forward isn’t obvious.

You’ll partner closely with Engineering and Design and work across the wider business to create alignment, communicate decisions clearly, and ensure what we build is successfully launched, adopted, and delivers the outcomes we set out to achieve.

If you enjoy solving difficult problems, taking ownership, and moving comfortably between customer, technical, and business conversations, you’ll thrive in this role.

Responsibilities

• Set product direction and priorities, bringing together company goals, internal stakeholder needs, customer insight, market context, data, and technical considerations to focus on the highest-impact opportunities.
• Define problems and experiences before solutions, creating clear stories, journeys, and shared context so the Design and Engineering teams understand the problem and intended outcomes before determining the solution.
• Lead product initiatives end-to-end, from discovery and solution definition through delivery, rollout, and iteration, partnering with Engineering to manage scope, make pragmatic trade-offs, and deliver valuable solutions at pace.
• Make sound product decisions and trade-offs, balancing customer and business needs, commercial impact, user experience, and technical considerations while aligning the wider business on compromises, priorities, and expectations.
• Develop product opportunities with external partners, building relationships with technology partners to uncover mutual opportunities, shape integrations, align roadmaps, and navigate the product and commercial considerations required to bring them to market.
• Orchestrate successful launches and adoption, working across Sales, Marketing, Customer Success, Services, Logistics, Finance, Legal, and other teams to ensure the business is ready and customers realise value from what we build.
• Communicate with clarity throughout, ensuring leadership and teams across the company understand product decisions, progress, risks, changes, and results.

About you

• You have a strong track record of owning B2B SaaS products end-to-end, from identifying the right problems through delivery, adoption, and measurable customer and business outcomes.
• You’re a strong problem solver who gets to the root of complex problems, brings structure to ambiguity, and uses evidence and judgement to determine the right path forward.
• You operate with independence and initiative: you seek out the customers, stakeholders, data, and context you need rather than waiting for direction, while staying anchored to the company’s goals and priorities.
• You have strong business and commercial awareness and are curious about how the wider company operates, allowing you to understand competing needs and make pragmatic decisions beyond the boundaries of Product.
• You’re an exceptionally fluent enough to work effectively with Engineering, understand systems, integrations, and constraints, ask the right questions, and contribute meaningfully to solution and scope decisions.
• You’re an exceptional communicator, able to create clarity, influence decisions, surface difficult trade-offs, and adapt how you communicate across customers, engineers, leadership, and teams throughout the business.
• You’re comfortable operating externally as well as internally, building productive relationships with technology partners, uncovering shared opportunities, influencing without authority, and navigating product, technical, and commercial conversations.
• You have a strong sense of product and user experience, caring about the coherence and quality of the complete experience rather than whether individual requirements or features have simply been delivered.

The benefits

• Competitive salary with generous stock options
• Pension with employer contributions (NEST)
• Affordable Private Medical Insurance, including mental health support and fast access to care
• Flexible PTO that increases the longer you’re with us, plus extra flexibility for life’s unexpected moments
• A genuinely collaborative culture with innovative, fun, and ambitious people

the company believes that a diverse team helps us achieve our mission faster, and so we welcome applicants from all backgrounds.

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