Senior Product Delivery Manager

Visa; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading financial services company is seeking a Senior Product Delivery Manager in London. This hybrid position requires strong leadership skills, Agile experience, and the ability to foster high-performing teams. Key responsibilities include managing teams, owning delivery projects, and ensuring quality standards are met. Candidates should have extensive experience in programme management, ideally within the fintech sector, along with exceptional problem-solving and communication skills. The role supports professional growth and encourages a culture of accountability.

Qualifications

• 5 years in programme management or Agile Delivery roles, ideally in fintech or startups.
• 5 years of line management experience focusing on coaching and development.
• Deep understanding of Agile principles and adaptability to changing environments.
• Strong skills in problem-solving and decision-making for conflict resolution.
• Exceptional communication skills with diverse stakeholders.

Responsibilities

• Line manage a team of Product Delivery Managers and Analysts.
• Own delivery of Epics from planning to commercialization.
• Monitor performance using KPIs to identify risks.
• Drive agile maturity and continuous improvement.

Skills

Time Management

Data Analytics

Agile

Communication

Problem Solving

Tools

Visio

Job description

Whats it all about

Were looking for a high-agency Senior Product Delivery Manager to join Visa Direct. The successful candidate will be a dynamic leader who is passionate about developing delivery talent fostering a culture of ownership and collaboration and enabling high-performing cross-functional teams to deliver value at pace.

What we expect of you day to day :

Key Responsibilities

Leadership & Line Management

Build and maintain relationships with senior stakeholders ensuring effective communication across all levels of the organisation.

Line manage a team of Product Delivery Managers and Analysts supporting their onboarding training and career development.

Provide coaching and mentorship to delivery managers promoting best practices and continuous improvement.

Demonstrate Visa leadership principles and foster a culture of transparency and accountability.

Delivery Execution & Performance

Own the delivery of Epics assigned to one or more TofTs from planning through to commercialization.

Partner with Product Directors and Engineering Leads to coordinate execution and roadmap alignment.

Monitor delivery health and performance using standardised KPIs identifying risks and implementing mitigations.

Act as an escalation point for delivery blockers facilitating resolution and decision-making across teams.

Ensure requirements are high quality and delivery-ready and that commercial milestones are met.

Continuous Improvement & Agile Maturity

Drive agile maturity and continuous improvement across the TofT.

Conduct retrospectives and implement changes to improve delivery outcomes.

Champion delivery excellence and scalable practices aligned with Visas Product Lifecycle Management framework.

This is a hybrid position based in London Paddington. This requires 3 days per week (Tuesdays Wednesdays and Thursdays) attendance in the London office.

Qualifications

• 5 years of experience in programme management Agile Delivery or Project Management roles preferably in a software-first Fintech or start-up environment.
• 5 years of experience as a line manager with a strong track record in coaching and career development.
• Deep understanding of Agile principles and the ability to adapt them to evolving environments.
• Strong problem-solving and decision-making skills with the ability to resolve conflicts and unblock delivery.
• Excellent communication skills with both technical and non-technical stakeholders.
• Preferably domain knowledge in Fintech e.g. payments FX transaction banking or trading.

Personal Qualities

• A self-starter who takes accountability for getting things done.
• Strong stakeholder management and influencing skills across cross-functional teams.
• Comfortable challenging the status quo and curious about how things work.
• Excellent written and verbal communication.
• Exceptional structure and attention to detail.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work

No

Employment Type

Full-time

Experience

years

Vacancy

1

Key Skills

Time Management,Data Analytics,Analytical,Agile,Requirement Gathering,Strategic thinking,Visio,Communication,Problem Solving,Market Research,UML,Cross Functional Teams