Senior Product Compliance Manager - KYC & Onboarding

Wise; Greater London; On-site; GBP 89,000 - 127,000; Full time

Job summary

Wise is seeking a Senior Product Compliance Manager to lead KYC and onboarding controls across our global products. You will partner with product and engineering teams to design scalable, compliant MVPs and remediate existing features while maintaining a strong customer experience.

With at least 7 years in AML/KYC, you will own PC&R support, drive improvements from audits, and map controls to evolving regulations. Expect a dynamic, international team and travel as needed.

Qualifications

• Minimum 7 years experience in AML with global KYC focus.
• Experience collaborating with product and engineering teams to develop KYC/financial crime controls.
• Experience in automation of financial crime controls.
• Clear communication, project coordination and management skills.

Responsibilities

• Own PC&R support in the design, development and deployment of KYC controls for global customers.
• Identify enhancements to improve customer experience, unlock growth and improve operational processes.
• Use data to define the effectiveness of controls and support ongoing testing program.
• Work with product teams to implement and prioritise control improvements.
• Define project plans and facilitate their implementation from audits or third parties.
• Periodic reviews to ensure controls remain compliant with changing regulations.

Skills

AML experience

KYC controls

FCR automation

Product collaboration

Project coordination

Clear communication

Strategic thinking

Travel willingness

Job description

Senior Product Compliance Manager - KYC & Onboarding

• Full-time
• Compensation: GBP 89,000 - GBP 127,000 - yearly

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

Our Product Compliance & Risk (“PC&R”) team sits at the centre of Wise’s product development function, supporting our cross-functional teams in delivering exceptional financial products for our customers while ensuring they’re compliant by design.

We’re seeking a highly motivated, customer-centric and proactive individual to join the Wise Global FinCrime PC&R team, to work across our Product and Compliance teams to take our Global KYC program to the next level for consumers and businesses. This individual will work closely with our Global KYC product team to ensure our controls strike the right balance for our customers and our compliance requirements to onboard customers.

This role works side-by-side with our Product teams in order to:

Focus on new products and features to ensure that scalable and compliant MVPs can be brought quickly to market.

Remediate issues identified with existing products and features to ensure that they remain compliant and scalable.

Your mission:

Ownership of PC&R’s support in the design, development and deployment of KYC controls for all of our global customers.

Identify and drive enhancements that could improve our customer experience, unlock growth, and improve our operational processes

Use data to define the effectiveness of controls and support the implementation of an ongoing testing program

Work with and support our product teams to implement and prioritise control improvements to strengthen our program while finding ways to create efficiencies

As improvements are identified in audits or by third parties define project plans and facilitate their implementation

Perform periodic reviews to ensure our controls remain complaint- reviewing changing regulations and industry guidance

Contribute to the mapping and assessment of controls as part of the annual financial crime risk assessment

A bit about you

We are looking for someone passionate about payments, fintech and compliance risk management and with an eye on the future. You should have:

Minimum 7 years experience working within AML, with particular focus on KYC controls and advisory at a global level

Experience collaborating with product and engineering teams to develop KYC and/or financial crime controls

Experience in automation of financial crime controls

Clear communication, project coordination, and management skills.

Wisdom, a world view and talent for thinking outside the box

Professionalism and high integrity

You understand the importance of providing clear rationales for teams and excel in doing so.

You anticipate roadblocks, are resilient and not easily disheartened

Willingness to challenge teams and themselves on how to best serve our customers, while keeping processes robust and compliant

Willingness to travel as required

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs .

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