Senior Product Analyst - Salesforce Experience Cloud (B2B)

Sky; Lancashire; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A major telecommunications provider in the UK is seeking a Product Analyst to drive technology projects. The role involves analyzing capabilities, engaging with stakeholders, and documenting user stories using Agile methodologies. The ideal candidate will have experience in B2B telecoms, Salesforce CRM, and a collaborative approach working across scrum teams. This position emphasizes innovation in areas like TV and broadband services, offering opportunities for career growth and hybrid working arrangements.

Benefits

Sky Q for enhanced TV experience

Exclusive access to Sky Glass

Generous pension package

Private healthcare

Discounted mobile and broadband

Wide range of Sky VIP rewards

Qualifications

• Experience performing the role of Product Analyst or Product Owner in B2B telecoms.
• Ability to document and prioritize user stories within scrum team backlogs.
• Understanding of system integration with internal and third-party systems.

Responsibilities

• Analyze initiatives with Principal Portfolio Analysts to define capabilities.
• Document features and support in creating user stories for scrum teams.
• Maintain communication with stakeholders on initiative progress.

Skills

Product Analyst background

Experience with Agile methodologies

Salesforce Experience Cloud

System integration experience

Stakeholder communication

Tools

Salesforce CRM

Job description

A major telecommunications provider in the UK is seeking a Product Analyst to drive technology projects. The role involves analyzing capabilities, engaging with stakeholders, and documenting user stories using Agile methodologies. The ideal candidate will have experience in B2B telecoms, Salesforce CRM, and a collaborative approach working across scrum teams. This position emphasizes innovation in areas like TV and broadband services, offering opportunities for career growth and hybrid working arrangements.