Senior Product Analyst (12 Month FTC)

Just Eat Takeaway.com; Usk; Presencial; GBP 60.000 - 90.000; Jornada completa

Descripción de la vacante

Just Eat Takeaway.com is seeking a Product Analyst on a Fixed-Term contract in our Customer Product Analytics team, based in London. You will translate data into insights that shape customer journeys across our website and app.

You will collaborate with product managers, UX teams, and data scientists to monitor KPIs, drive data-driven decisions, and improve engagement and retention through rigorous analyses and storytelling.

Formación

• Proven experience as Product Analyst, Web Analyst, or similar.
• Strong SQL and data viz skills (BigQuery/Tableau).
• Experience with A/B testing and experimentation.

Responsabilidades

• Understand user navigation and identify pain points from data.
• Provide performance insights and monitor KPIs for the Product Manager.
• Quantify user behavior and journeys to guide design decisions.
• Be the first contact for behavioral analysis using Google Analytics, Snowplow, and BigQuery.
• Collaborate with product, UX, and business teams to prioritise impactful opportunities.
• Support data infra alignment within the Customer data & analytics team.
• Identify growth opportunities and run experiments to improve engagement and retention.
• Explain complex technical topics to stakeholders to aid decisions.
• Share knowledge and mentor teammates to grow the team’s capabilities.

Conocimientos

SQL

A/B testing

Data storytelling

User behavior analytics

Herramientas

Google BigQuery

Tableau

Airflow

GitHub

Jira

Descripción del empleo

About This Role

As a Product Analyst on a Fixed-Term contract in our Customer Product Analytics team, you'll play a key role in enhancing the customer journey for users across our website and app.

Your mission? Deliver data-driven insights and optimize our product experience!

Your analytical expertise will help us understand product performance, identify improvement areas, and drive impactful decisions. Working closely with product managers, UX teams, and data scientists, you'll translate complex data into actionable insights that shape our global user experience.

Want to take on a key role in our London tech hub, helping a talented team create the best product based on data? Then keep reading!

Your Key Responsibilities

• Utilize data-driven insights to understand user navigation on our platform, identify pain points, and create innovative solutions.
• Provide performance insights and monitor KPIs, effectively communicating your findings to the Product Manager.
• Build a clear, quantitative understanding of our users, their behavior, and journeys to guide product design.
• Be the first point of contact for behavioral analysis using tools like Google Analytics, Snowplow, and BigQuery.
• Collaborate with product managers, UX teams, and the business to assess opportunities and prioritize tasks with the largest customer impact.
• Support the alignment and guidelines of our data infrastructure as part of the Customer data & analytics team.
• Proactively find growth opportunities and experiment with ideas to optimize product experiences and drive user engagement & retention.
• Interpret technical issues and explain topics clearly to stakeholders to support data-driven decision-making.
• Guide and mentor others, sharing your knowledge and skills while further developing your own through learning opportunities.

What Will You Bring to the Table?

• Proven experience as a Product Analyst, Web Analyst, E-Commerce Analyst, or similar.
• Proficiency in SQL and data visualization tools such as Google BigQuery and Tableau.
• Strong understanding of user behavior data collection & processing across various analytics tools.
• Hands-on experience in A/B testing & experimentation to inform product decisions.
• Ability to translate complex data into clear, actionable insights for both technical and non-technical stakeholders.
• Effective collaboration skills with product, engineering, and UX teams.
• Good communication skills and a passion for knowledge sharing in a team environment.
• Some exposure to Airflow, GitHub, and Jira in a collaborative environment (preferred but not essential).
• Knowledge of programming languages like R or Python is a plus but not essential.

Ready for a Challenge?

Then Just Eat Takeaway.com might be the place for you! We're a leading global online food delivery platform, and our vision is to empower everyday convenience.

Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery, and convenience partners across the globe.

At JET, This Is On The Menu

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Fun, fast-paced, and supportive, the JET culture is about movement, growth, and celebrating every aspect of our JETers. Thanks to them, we stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We're committed to creating an inclusive culture, encouraging diversity of people and thinking, where all employees feel they truly belong and can bring their most colorful selves to work every day.

What Else Is Cooking?

Want to know more about our JETers, culture, or company? Have a look at our career site where you can find people's stories, blogs, podcasts, and more JET morsels.