Senior Product Analyst

Zopa Bank Limited; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A financial services firm is seeking a Product Analyst or Senior Product Analyst in London to translate data into actionable insights. The role involves generating insights, designing A/B tests, and collaborating with cross-functional teams to drive product strategies. Ideal candidates will have strong SQL skills, a quantitative background, and experience with BI tools such as Tableau or Power BI. This is a hybrid role requiring office attendance 2–3 days a week.

Qualifications

• Experience in a data-led, fast-paced environment (e.g. consulting, banking, start-up).
• Quantitative background with ability to turn data into insight.
• Strong experience using SQL; Python experience is a plus.

Responsibilities

• Generate key insight from data warehouse.
• Design and implement A/B tests with product managers.
• Model and forecast impacts of changes.

Skills

SQL

Analytical thinking

Attention to detail

Data visualization tools (Tableau, Looker, Power BI)

Communication skills

Python

Tools

Tableau

Looker

Power BI

Job description

About the Role

Our analysts are creative problem solvers and number whizzes who translate data into business opportunities and deliver insights to drive decision‑making. As a Product Analyst or Senior Product Analyst, you will work closely with product managers, engineers, designers, and credit analysts across Fraud, Payments, Wealth and Operations product tribes, generating key insights, designing A/B tests, forecasting impacts, and owning analytical projects that shape product strategy.

A day in the life of this role involves working in a fast‑paced, data‑led environment, using SQL (Python is a plus) and BI tools such as Tableau, Looker, or Power BI to turn data into actionable insight that informs product decisions.

Responsibilities

• Generate key insight from our vast data warehouse and help product managers drive product development.
• Pair with product managers to design and implement A/B tests in live customer journeys.
• Model and forecast the impact of changes you are driving.
• Work collaboratively with product managers, software engineers, designers, and credit analysts to reach the best solution.
• Take ownership of analytical projects and identify new, exciting opportunities through analysis.
• Monitor key metrics to understand how the product is performing and regularly present findings to product managers and senior stakeholders.

Qualifications

• You have some experience in a data‑led, fast‑paced environment (e.g. consulting, banking, start‑up).
• You are analytical with excellent attention to detail.
• You have a quantitative background and are a natural at turning data into insight to drive decisions.
• You have strong experience using SQL and bonus points for some Python.
• You have experience with Tableau or other BI tools (e.g. Looker, Power BI).
• You can communicate your insights succinctly, focus on key results, and influence across all levels.
• You treat others with respect but are not afraid to challenge them sensitively.
• You’re a self‑starter who knows when to ask for support and doesn’t wait to be told what to do.
• You’re always on the lookout for new learning opportunities and strive to stay on the cutting edge.
• You are used to working in cross‑functional teams with many skillsets coming together to create amazing products.
• Subject to having the right to work in the country of choice.

Minimum qualifications may vary; we encourage applicants whose experience differs but can bring unique value.

Location

London – Hybrid role; you are expected to come to the London office 2–3 days a week, with the option to work from abroad up to 120 days a year.

Diversity Statement

Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, and our DE&I forum empowers Zopians to make a difference. We reflect our commitment to DE&I in our hiring process and welcome reasonable adjustments upon request.