Senior Producer (Live Service)

Secret Mode; Sheffield; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

Secret Mode is seeking an experienced Senior Producer to lead a growing portfolio of live-service games across PC and console. You will own multiple titles, shaping roadmaps, cadences and delivery plans with internal teams and external partners.

You will help transition titles to sustainable live-service models, coordinating updates, DLCs and platform releases while ensuring QA, localization, age ratings and marketing considerations are integrated into realistic project plans.

Qualifications

• Significant game production experience at Senior Producer level.
• Strong experience delivering and operating live-service games.
• Experience across PC and console platforms.
• Track record shipping games, major updates or DLCs through the lifecycle.
• Experience managing multiple projects simultaneously.
• Strong live-service planning, roadmaps, and ongoing support.
• Excellent project-management skills to turn goals into plans.
• Experience line-managing and mentoring other producers.
• Strong stakeholder-management and clear communication across disciplines.
• Collaborative but decisive, able to lead difficult conversations.
• Understanding of how development, QA, platform, marketing, community and commercial teams contribute to a live game.
• Ability to stay calm and organized with changing priorities and live issues.
• Willingness to work from our Sheffield office two days per week.

Responsibilities

• Take production ownership of several live-service titles across PC and console.
• Work with external development partners to establish roadmaps, cadences, milestones and delivery plans.
• Support games transitioning from premium releases into sustainable live-service models.
• Coordinate updates, downloadable content, seasonal content, QoL improvements and platform releases.
• Ensure plans account for development, QA, localisation, age ratings, platform submissions, certification, marketing and community needs.
• Track schedules, scope, budgets, dependencies and team capacity across projects.
• Identify risks early and establish mitigations and escalation paths.
• Lead regular project meetings and ensure decisions and actions are clearly communicated.
• Build strong relationships with external studios and hold teams accountable for deliverables.
• Collaborate with Commercial, Marketing, Community, Creative, QA and Platform teams to align priorities.
• Use player feedback, performance data and commercial priorities to inform roadmaps.
• Support release readiness, launch planning and post-release issue management.
• Provide clear project reporting to Head of Production and leadership.
• Support other producers and provide oversight across their projects.
• Act as a senior point of contact for Production and provide guidance as needed.
• Help improve Secret Mode’s live-service processes, planning standards and ways of working.

Skills

Live-service leadership

Project management

Stakeholder management

Cross-platform PC/console

Mentoring/people development

Job description

Role Overview

Secret Mode is looking for an experienced Senior Producer to help lead our growing portfolio of live-service games.

You’ll take direct ownership of several titles, helping development teams transition towards sustainable live-service models and deliver regular updates across PC and console.

Working closely with the Head of Production, you’ll help establish how we plan, deliver and operate live games across the Secret Mode portfolio.

This is an influential role within the Production team. We’re looking for someone who can bring structure and clarity to complex live-service projects, identify risks early and confidently lead conversations with both internal teams and external development partners.

Previous publishing experience would be beneficial, but it isn’t essential. We’re more interested in finding someone with strong production fundamentals, meaningful live-service experience and the leadership skills to support both projects and people.

In your new role you will:

• Take production ownership of several live-service titles across PC and console.
• Work with external development partners to establish clear roadmaps, update cadences, milestones and delivery plans.
• Support games transitioning from traditional premium releases into sustainable live-service models.
• Coordinate the delivery of updates, downloadable content, seasonal content, quality-of-life improvements and platform releases.
• Ensure project plans account for development, QA, localisation, age ratings, platform submissions, certification, marketing and community requirements.
• Track schedules, scope, budgets, dependencies and team capacity across multiple concurrent projects.
• Identify project and portfolio-level risks early, establish clear mitigations and escalation issues when necessary.
• Lead regular project meetings and ensure decisions, actions and responsibilities are clearly communicated.
• Build strong, constructive relationships with external studios while holding teams accountable for agreed deliverables.
• Work closely with Commercial, Marketing, Community, Creative, QA and Platform teams to align development priorities with wider publishing plans.
• Use player feedback, community sentiment, performance data and commercial priorities to help inform live content roadmaps.
• Support release readiness, launch planning and the management of live incidents or urgent post-release issues.
• Provide clear and concise project reporting to the Head of Production and wider leadership team.
• Support other producers, strengthening their development and providing oversight across their projects.
• Act as a senior point of contact for the Production team, providing guidance and decision-making support when required.
• Help improve Secret Mode’s live-service production processes, planning standards and ways of working.

To be successful you will have:

• Significant experience in game production, including experience at Senior Producer level.
• Strong experience delivering and operating live-service games.
• Experience working across PC and console platforms.
• A track record of shipping games, major updates or downloadable content through the full development and release lifecycle.
• Experience managing multiple projects, releases or development workstreams simultaneously.
• A strong understanding of live-service planning, including content roadmaps, release cadence, ongoing support and reactive development.
• Excellent project-management skills, with the ability to turn high-level goals into clear, realistic and measurable plans.
• Confidence assessing schedules, challenging assumptions and identifying delivery risks.
• Experience line-managing, mentoring or developing other producers.
• Strong stakeholder-management skills and the ability to communicate clearly with people across different disciplines and levels of seniority.
• A collaborative but decisive approach, with the confidence to lead difficult conversations and drive projects towards clear outcomes.
• A practical understanding of how development, QA, platform, marketing, community and commercial teams contribute to a successful live game.
• The ability to remain calm and organised when managing changing priorities, live issues and competing demands.
• A willingness and ability to work from our Sheffield office two days per week.

Nice to have:

• Experience working within a games publisher or managing relationships between a publisher and external development studios.
• Experience with console certification, platform submissions and release management.
• Experience transitioning an existing premium title towards ongoing live development.
• Experience delivering multiplayer or online games.
• Knowledge of downloadable content, cosmetic content, player progression, retention, monetisation or seasonal content models.
• Experience working with co-development partners, porting studios or outsourced development teams.
• Experience using player data, telemetry and community feedback to inform development priorities.
• Experience working across different genres, team sizes or live-service models.