Senior Procurement Operations Manager

Michael Page; England; On-site; GBP 80,000 - 100,000; Full time

Job summary

A recruitment agency is seeking a Senior Procurement Operations Manager in the UK. The role involves leading the implementation of Jaggaer across procurement functions, designing training materials, and managing procurement governance. The ideal candidate will have strong analytical skills, proven experience with Jaggaer, and the ability to enhance procurement operations. This permanent position offers a competitive salary of £70,000+, plus bonuses and an attractive benefits package, within a supportive company culture focused on excellence.

Benefits

Attractive benefits package

Career growth opportunities

Qualifications

• Proven experience in procurement operations within a complex organization.
• Hands-on experience in Jaggaer configuration and optimization.
• Strong knowledge of contract management and supplier performance frameworks.

Responsibilities

• Lead the rollout of Jaggaer across various procurement processes.
• Design and deliver training for Jaggaer modules.
• Oversee procurement data quality and integrity.

Skills

Jaggaer systems implementation

Stakeholder engagement

Analytical skills

Procurement operations

Process design

Education

ILM Level 5 or CMI Level 5

MCIPS or similar procurement certification

Tools

Jaggaer

Job description

Client Details

The organisation is a well-established medium-sized enterprise operating within the property industry. They are committed to delivering high-quality services and maintaining efficient operations in a competitive market.

Description

Lead the end-to-end rollout of Jaggaer across sourcing, contract management, supplier management, category management and reporting modules.

Review and optimise Jaggaer configuration and workflows to align with organisational policies, procurement strategy and best practice.

Own the development and maintenance of procurement governance, including standard operating procedures (SOPs), procurement manuals, policies and templates.

Lead stakeholder and management reporting across procurement KPIs, savings, benefits realisation, risk and supplier performance.

Manage risk reporting and controls across the supplier base, ensuring appropriate due diligence, onboarding, risk scoring and ongoing monitoring are in place.

Implement and maintain governance processes for low value spend and purchase orders, ensuring compliance with delegated authority and procurement thresholds.

Manage and maintain the procurement intranet site, ensuring up-to-date guidance, policy documents and training resources are accessible and clear.

Design and deliver user training for Jaggaer modules and procurement processes, supported by written training materials and user guides.

Oversee procurement data quality and integrity, including supplier records, contract registers, category pipelines and sourcing events.

Collaborate with finance, legal, IT and audit teams to ensure compliance with internal controls, regulatory requirements and audit readiness.

Support external and internal audits, providing timely and accurate reporting, evidence and action tracking.

Identify and lead continuous improvement initiatives that enhance operational efficiency, risk management and procurement maturity.

Note - Please apply via this ad if you are keen as Michael Page are running the recruitment for this recruitment assignment. All direct applications will be circled back to Michael Page by LLA for initial review for process continuity, and any speculative CVs send via other agencies will be sent to Michael Page and will fall under the Michael Page recruitment process.

Profile

As a Senior Procurement Operations Manager, you've led the successful implementation of a new procurement system [Jaggaer] and policy framework, driving stakeholder engagement, compliance, and measurable performance improvements. Using Jaggaer, you've standardised governance and reporting across categories through configured workflows, automated audit trails, and real-time dashboards aligned with internal controls.

Proven experience in procurement operations, Jaggaer systems implementation, or commercial governance within a complex or regulated organisation.

Hands‑on experience in the configuration, rollout and optimisation of Jaggaer.

Strong knowledge of procurement systems, process design, contract management and supplier performance frameworks.

Excellent analytical and reporting skills, with the ability to interpret complex data and present actionable insights.

Strong understanding of governance frameworks, risk reporting and internal controls in a procurement environment.

Experience creating or managing procurement documentation, including SOPs, templates, training guides and user support content.

Confident stakeholder engagement and the ability to lead cross‑functional collaboration across procurement, finance, risk, legal and IT.

Process‑driven with a continuous improvement mindset and a structured approach to delivery.

Experience of managing or mentoring operational teams is desirable.

Professional qualification - ILM Level 5 or CMI Level 5 are required. Additional qualifications such as MCIPS, Jaggaer or other procurement system certifications, PRINCE2, AgilePM, Lean Six Sigma, risk management or data analytics certifications are advantageous.

London Luton Airport is undergoing a major transformation of its facilities management procurement. We're moving from fragmented legacy contracts to a unified, commercially robust model that ensures consistent service, improved value, and seamless business continuity. Be part of this exciting journey to reshape procurement at one of the UK's fastest‑growing airports; please apply ASAP to be part of this journey!

Job Offer

Competitive salary ranging from £70,000+bonus+package

Attractive benefits package to support your professional and personal needs.

Opportunity to work in a thriving property industry environment in Luton.

Permanent position with potential for career growth and development.

A collaborative and supportive company culture focused on excellence. This is an excellent opportunity for a Senior Procurement Operations Manager to make a significant impact. If you are ready to take the next step in your career, we encourage you to apply today.