Senior Process Technician

Thames Water Utilities Limited; Slough; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading utility company is seeking a Senior Process Technician in Slough. This role involves supporting operations, leading a team, and improving processes in wastewater treatment. The ideal candidate will have hands-on experience, a NVQ 3 qualification, and leadership skills. The position offers a competitive salary of up to £35,000 and generous benefits including a pension scheme and paid leave.

Benefits

Competitive salary up to £35,000

Performance-related pay plan

Contributory pension

Annual leave of 24 days, increasing to 28

Generous paternity and maternity leave

Health and wellbeing benefits

Qualifications

• NVQ 3 in Operating Process Plant - or working towards it.
• Management qualification – or working towards it.
• IOSH trained or willing to complete H&S training.
• A valid driving licence is essential.

Responsibilities

• Provide coaching and mentoring for team members.
• Technical input for maintenance plans and first-time fixes.
• Assist performance managers with team activities.
• Model positive behavioral safety and site pride.
• Participate in standby rota.

Skills

Hands-on operation and maintenance

Communication skills

Teamwork

Proactive problem-solving

Leadership

Education

NVQ 3 in Operating Process Plant

Management qualification

Job description

Job title Senior Process Technician Ref 43102 Division Asset Operations & Capital Delivery Location Slough - SL1 9EB Contract type Permanent Full/Part-time Full-time Hours 38 Hours Salary Paying up to £35,000 depending on your level of experience Job grade A Closing date 02/12/2025

We have a fantastic opportunity for you to join Thames Water as a Senior Technician based at our wastewater treatment at Slough.

As our Senior Technician, you will provide flexible cover to support the existing operation teams, depending on resource needs and priority. This is a great opportunity for someone ambitious, wanting to help lead a team to success and take that next step towards management.

In this role, there will be plenty of opportunities to take ownership of various project work to get stuck into. You will be writing working procedures and instructions, involved in H&S improvements, meeting contractors, raising quotes and bringing an array of new, fresh ideas to the table to improve processes.

Utilising your experience on the sewage treatment works, you will take the lead role in key field-based activities, along with supporting the Performance Manager in managing and coordinating a team of technicians on the site.

There has never been a better time to join our organisation as we build towards a greener future, tackling climate change, minimising our environmental impact and reducing our carbon footprint.

What you’ll be doing as the Senior Technician

• Provide coaching and mentoring for team members, including apprentices, upskillers and new starters (for example, Tech 1 training, monitor verification processes, event learning)
• Provide technical input to help with the delivery of the maintenance plan and promote first‑time fixes (this could include attending planning meetings, inputting into asset availability improvements, and investigating site trips)
• Work with the performance managers to assist with the smooth running of the team by taking over some day‑to‑day management or coordinating activities (for example, assisting with process risk assessments, obtaining quotes, assisting with site inductions and reviewing RAMS)
• Role model positive behavioural safety and site pride. Support and promote a positive H&S culture (for example, supporting your colleagues to recognise and raise safety observations, both good and bad, own resolution of issues, identify ‘Site Pride’ sites, assist with H&S action completion)
• Step up to help cover activities when the performance manager or technical coordinator is unavailable.
• Participate in out‑of‑hours standby rota.

Base Location: Slough Sewage Treatment Works SL1 9EB

Working Pattern 38 Hours Monday- Friday. Plus, standby & overtime opportunities. Upon completion of essential company training.

All PPE and tools are provided.

To thrive in this role, the essential criteria you’ll need are:

• NVQ 3 in Operating Process Plant - or working towards it.
• Management qualification – or working towards it.
• Hands‑on operation and maintenance of the wastewater treatment process and plant.
• Proactive – take the lead on recommendations and improvements around the site and communicate effectively.
• Take Ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time.
• Have good communication and interpersonal skills to interact with the team.
• Teamwork – We are one team, and our end goals are the same.
• IOSH trained or willing to complete H&S training.
• A valid driving licence is essential.

What’s in it for you?

• Competitive salary up to £35,000 per annum, depending on skills and experience.
• Performance-related pay plan directly linked to company performance measures and targets.
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Annual Leave: 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays)
• Generous Pension Scheme through AON.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.