Senior Process Analyst

Circet Ireland & UK; Slough; Remote; GBP 100,000 - 125,000; Full time

Job summary

A leading telecommunications company in the UK is seeking a Senior Process Analyst to enhance operational efficiency across various departments. The successful candidate will conduct process mapping, collaborate with stakeholders, and support new systems implementation. Ideal applicants should possess excellent analytical and MS Office skills, and a willingness to travel across the UK. This full-time position offers competitive benefits and opportunities for career progression.

Benefits

25 days annual leave

Life assurance

Employee wellbeing support

Career progression programs

Inclusive culture

Qualifications

• Ability to analyze information and reach effective conclusions.
• Willingness to travel across the UK.
• Experience in operational environments.

Responsibilities

• Conduct process mapping and gap analyses.
• Collaborate with stakeholders to capture business requirements.
• Support the implementation of new processes and systems.
• Work closely with project managers and development teams.
• Participate in change management activities.

Skills

Excellent MS Office skills

Strong organizational skills

Logical thinker

Excellent communication skills

Attention to detail

Proactive and adaptable

Tools

MIS

AFS

Salesforce

Job description

Senior Process Analyst - UK (Remote with Travel)

Full-Time | Reports to IT Department

Circet UK are currently recruiting for a Senior Process Analyst to join our growing IT team. This role offers an exciting opportunity to work across departments, helping to streamline operations and enhance efficiency through process mapping, analysis and improvement. You will play a key part in shaping how we work and ensuring that business requirements are clearly translated into effective IT solutions.

What You’ll Be Doing

• Conduct process mapping and gap analyses to identify opportunities for improvement and efficiency gains
• Collaborate with stakeholders across multiple departments to capture business requirements
• Support the implementation of new processes and systems through training, documentation, and guidance
• Work closely with project managers and development teams within the IT Department
• Participate in change management activities to ensure smooth adoption of new solutions
• Travel to operational sites to engage with teams and understand on-the-ground processes

What You’ll Need

Experience & Knowledge

• Excellent MS Office skills, especially for documenting processes
• Strong organisational skills with the ability to analyse information and reach effective conclusions
• Understanding of how IT systems are scoped and designed
• Willingness and ability to travel across the UK (England and Scotland)
• Knowledge or user experience with MIS, AFS and/or Salesforce (Desirable)
• Experience working in or understanding Circet operational environments (Desirable)
• Awareness of AI technologies and applications (Desirable)

Skills & Attributes

• Logical thinker with a structured approach to problem-solving
• Excellent communication and listening skills
• Strong attention to detail and ability to work collaboratively across departments
• Proactive and adaptable, with a focus on delivering high-quality results

Why Join Circet UK?

• Inclusive Culture: We’re committed to diversity and creating a supportive environment for everyone
• Career Progression: Access structured development programmes, mentoring, and accredited training
• Leadership Growth: We invest in internal talent - many of our leaders started where you are
• Making an Impact: Take part in our CSR initiatives and help shape the future of connectivity
• Great Benefits: Competitive salary, 25 days annual leave, life assurance, employee wellbeing support, and more

We’re Committed to Inclusion. At Circet UK, we value talent, potential, and diversity across our workforce. We welcome all applications and strive to create an inclusive and empowering workplace for everyone.