Senior Private Assets Client Services Lead

Citco GSGS; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global fund services leader in Greater London seeks a Client Service Manager with expertise in private equity and client relations. The role involves managing strategic partnerships, developing KPIs, and leading client integrations. Candidates should possess over 15 years of experience, including 10 years in client service management, and demonstrate strong communication and problem-solving skills. The position offers a vibrant work environment focusing on continuous improvement and client satisfaction.

Benefits

Flexible working arrangements

Training and education support

Diversity and inclusion initiatives

Qualifications

• 15+ years of experience including private assets fund accounting.
• Minimum of 10 years of Client Service Management experience.
• Strong leadership skills.

Responsibilities

• Serve as the Client Service Manager for strategic client relationships.
• Develop Key Performance Indicators (KPIs) for client profitability.
• Negotiate Service Level Agreements (SLAs) with clients.

Skills

Client Service Management

Private Equity Knowledge

Problem Solving

Relationship Management

Project Management

Communication

Education

Degree in Business Administration, Accounting, Finance

Tools

CRM tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

A global fund services leader in Greater London seeks a Client Service Manager with expertise in private equity and client relations. The role involves managing strategic partnerships, developing KPIs, and leading client integrations. Candidates should possess over 15 years of experience, including 10 years in client service management, and demonstrate strong communication and problem-solving skills. The position offers a vibrant work environment focusing on continuous improvement and client satisfaction.