Senior Press Officer - Retail

British Heart Foundation

England

Hybrid

GBP 42,000 - 62,000

Full time

14 days+

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Job summary

A leading charity organization is seeking a Senior Press Officer to lead and deliver creative media campaigns while supporting their retail arm. The role requires excellent communication skills, a strong media knowledge, and the ability to manage multiple projects. You will work in a hybrid model between home and London office, play a key role in a dynamic media team, and help shape national campaigns. This is a full-time position designed for individuals committed to driving positive change through charity work.

Qualifications

Proven experience as a Senior Press/Media Officer or similar.
Strong understanding of the media landscape.
Passion for charity retail and public relations.
Retail/charity sector knowledge is a plus, with passion for preloved and sustainability.
Ability to manage multiple campaigns under tight deadlines.

Responsibilities

Support retail campaigns and manage media communications.
Create and deliver effective media campaigns.
Respond to media inquiries and participate in out-of-hours services.
Coordinate with the retail and campaigns teams to maximise media impact while ensuring brand consistency.

Skills

Excellent communication skills

Creative skills

Media knowledge

Problem-solving

Campaign leadership

Relationship building

Job description

British Heart Foundation provided pay range

This range is provided by British Heart Foundation. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Location: Hybrid - London office & home

Vacancy type: Permanent

Are you ready to make headlines and drive change? If you have a flair for creative storytelling, a passion for all things preloved, and a commitment to sustainability, this is your moment to join the UK’s leading charity retailer.

Join the British Heart Foundation as a Senior Press Officer and play a pivotal role in shaping national campaigns that inspire millions to shop, donate, and volunteer. This is your chance to make a real impact, helping fund lifesaving research while driving positive change in the way people think about charity retail.

We’re looking for an enthusiastic Senior Press Officer to join our dynamic Media team to support the charity’s retail arm. Drawing on your experience in a busy press office and your understanding of the media landscape, you’ll help create, manage and deliver effective and creative media campaigns that connect with people, spark conversations and challenge the perceptions of charity retail.

You’ll be part of a team that thrives on collaboration and fresh ideas and with your experience, you’ll help manage multiple projects with competing deadlines. We turn those challenges into opportunities and deliver campaigns to an exceptional standard.

You’ll play a key role in our fast-paced press office, spotting opportunities, and responding to media enquiries. You\'ll participate in our out of hours service on a rotational shift basis.

About you

What we’re looking for:

Proven experience as a Senior Press/Media Officer or Press/Media Officer ready to take the next step and lead with confidence.
Excellent communication and creative skills – a natural storyteller with a flair for crafting accurate, engaging and compelling written and verbal communications.
Media knowledge – a strong understanding of the media landscape and what makes stories resonate and truly drive impact.
Retail savvy – a strong understanding of the retail landscape, paired with a genuine passion for charity retail and all things preloved.
Problem solver – someone who approaches challenges with creativity, resilience and turns obstacles into opportunities.
Campaign leadership – skilled in writing and pitching press releases to national media, with a track record of leading successful campaigns and landing coverage.
Relationship builder – ability to foster strong connections with journalists, internal stakeholders and colleagues alike.

Working arrangements

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

The role will also involve travel across the UK for shoots and campaigns.

Working hours are 9-5, Monday to Friday. Plus you\'ll participate in our out of hours service on a rotational shift basis.

Seniority level