Senior PR & Communications Lead

GEN PLUS Group; Greater London; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Access to a global network of specialized communicators

Exposure to internationally acclaimed clients

Supportive team environment

Attractive health insurance benefits

Job summary

A leading communications agency is seeking a Practice Lead responsible for strategic growth and operational excellence. This mid-senior level role requires over 8 years of public relations experience, especially in agency settings. Responsibilities include managing a team of PR professionals, overseeing high-quality campaign delivery, and nurturing client relationships. The ideal candidate is a commercially minded leader with strong communication skills. Benefits include access to a global network and attractive health insurance.

Qualifications

• 8+ years experience in public relations, communications, or a related field, preferably in an agency environment.
• Proven experience leading campaigns for clients within relevant sectors.
• Strong leadership and people management skills.

Responsibilities

• Define and lead the vision and growth strategy for the practice area.
• Oversee delivery of high-quality campaigns across clients within the practice.
• Identify and pursue new business opportunities within the practice area.

Skills

Public relations experience

Client relationship management

Team management

Business development

Creative thinking

Job description

About Us

The Gen Plus Group is a vibrant global collective of agencies reshaping industry norms with a commitment to surpassing expectations. Rooted in the 'Plus' philosophy, our dedication goes beyond the ordinary, creating connections that transcend transactions. As industry‑leading Story‑Tellers, Story‑Shapers, and Story‑Makers, we unite the strategic communications of PRM, content creation expertise of NaF+, talent representation by SPANDY, and the innovative spirit of THEM AGAIN under one banner. Our cohesive team, GEN+, comprises over 3,000 industry experts from 60+ nationalities, all sharing a collective passion to disrupt, innovate, and lead. The Plus Group ensures impactful outcomes for brands, businesses, and people globally by embracing diversity and fostering an environment of creativity and excellence.

Role

The Practice Lead is responsible for driving the strategic growth, performance, and operational excellence of their practice area. This senior leadership role blends team management, client service, business development, and creative thinking. The ideal candidate is a commercially minded leader with deep sector expertise, a passion for impactful storytelling, and a proven ability to lead high‑performing teams.

Only candidates with experience in a PR agency will be considered.

Leadership & Strategy

• Define and lead the vision and growth strategy for the practice area
• Act as a senior advisor to clients, providing strategic counsel on communications, media, crisis management, and reputation issues
• Represent the practice on the agency's leadership team and contribute to overall business planning and development

Client & Campaign Management

• Oversee delivery of high‑quality campaigns across clients within the practice
• Build and nurture strong client relationships, acting as a trusted partner
• Lead strategic planning, messaging development, media relations, and content strategies

Team Management

• Manage, mentor, and develop a team of PR professionals to ensure consistent performance and growth
• Foster a collaborative, high‑performance team culture
• Support recruitment and onboarding of new team members

Business Development

• Identify and pursue new business opportunities within the practice area
• Lead RFP responses, pitches, and presentations
• Grow existing accounts through cross‑sell and upsell opportunities

Operational Excellence

• Oversee project budgets, resourcing, and profitability
• Ensure best‑in‑class service delivery, client satisfaction, and process efficiency
• Collaborate with finance and HR to support commercial and people strategies

Requirements

• 8+ years experience in public relations, communications, or a related field—preferably in an agency environment
• Proven experience leading campaigns for clients within the relevant sector (e.g., technology, healthcare, consumer, corporate)
• Strong leadership and people management skills
• Excellent written and verbal communication abilities
• Track record of successful business development and client retention
• Media‑savvy, creative, and commercially minded

Benefits

• Access to a global network of specialized communicators collaborating with top‑tier brands
• Exposure to internationally acclaimed clients and campaigns focused on both performance and purpose
• The opportunity to be part of a passionate and supportive team
• Attractive Health Insurance benefits

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Public Relations

Industries

IT Services and IT Consulting