Senior Postgraduate Research Officer

King's College London; Greater London; Hybrid; GBP 30,000 - 40,000; Part time

Job summary

A leading educational institution in Greater London seeks a Senior Postgraduate Research Officer. This part-time role (21 hours/week) involves providing essential administrative support to postgraduate researchers throughout their PhD journey. Ideal candidates will possess strong IT and communication skills, with a focus on accuracy and attention to detail. The position operates on a hybrid basis between remote and on-site work, fostering collaboration across departments. A commitment to high-quality service and inclusivity is essential.

Qualifications

• Experience in using a range of software tools.
• Good numerical skills, with the ability to interpret and analyse data.
• Experience supporting postgraduate researchers or academics.

Responsibilities

• Provide essential administrative support to postgraduate researchers.
• Ensure effective management and delivery of research degree programmes.
• Collaborate across departments and engage with academic and professional services.

Skills

Strong IT proficiency

Excellent interpersonal abilities

Advanced written and verbal communication skills

Outstanding organisational skills

Proven commitment to high-quality customer service

Meticulous attention to detail

Ability to manage multiple priorities

Experience in coordinating training sessions

Tools

Microsoft Office (Outlook, SharePoint, Word, Excel)

Student record systems (e.g., SITS)

Virtual learning environments (e.g., KEATS)

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

About us

The School of Education, Communication and Society is widely recognised for its research excellence in the areas of science and mathematics education, language, culture and communication, and public policy.

The Policy Institute at King's College London tackles society's most pressing challenges by combining academic rigour, policy insight, and real-world expertise.

Together, we are seeking to appoint a Senior Postgraduate Research Officer who will make a substantial contribution to the effective support and ongoing development of our research student portfolio. This position offers an excellent opportunity for a conscientious and capable individual who values collaborative working and seeks to advance their experience in student support and research administration within a higher education setting.

About the role

This role presents a fantastic opportunity for an individual looking to develop a career in higher education or within a research-led environment. As a Senior Postgraduate Research Officer, you will provide essential administrative support to postgraduate researchers as they progress through their PhD studies, helping to ensure the effective management and delivery of research degree programmes.

The position is wide-ranging, involving responsibility for various administrative processes across the student journey - from pre-enrolment and induction through registration, progression, and graduation. You will work with a range of university systems, including student record databases, virtual learning environments, and financial reporting tools, applying best practice to maintain data accuracy and resolve issues as they arise.

Collaboration is a key aspect of the role, as you will work across both the School of Education, Communication and Society, as well as the Policy Institute. You will engage with both academic and professional services colleagues within the faculty as well as with central teams such as Admissions Research Student Records, and the King's Doctoral College.

This is a part-time post (21 hours per week) and you will be offered an indefinite contract. The role operates on a hybrid basis, with time split between remote working and on-site attendance at our Waterloo campus (ECS) and Melbourne House (the Policy Institute).

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Strong IT proficiency with extensive experience using a range of software tools, including Microsoft Office applications (Outlook, SharePoint, Word, Excel), and the ability to quickly learn and adapt to new systems and databases.
2. Excellent interpersonal abilities, with confidence in engaging effectively with colleagues and stakeholders at all levels, and in developing productive working relationships across departments.
3. Advanced written and verbal communication skills, with the capability to produce clear, accurate documentation and correspondence.
4. Outstanding organisational skills, with the capacity to plan, prioritise, and manage multiple tasks efficiently to meet deadlines.
5. Proven commitment to providing high-quality customer service, demonstrating clarity in communication and responsiveness to enquiries.
6. Meticulous attention to detail, with a methodical approach and a strong focus on accuracy.
7. Ability to manage multiple priorities simultaneously, working flexibly and using initiative and sound judgement when faced with competing demands.
8. Experience in coordinating training sessions, workshops, or events.

Desirable criteria

1. Good numerical skills, with the ability to interpret and analyse data.
2. Previous experience working within a Higher Education environment, particularly supporting postgraduate researchers, academics, or research staff.
3. Familiarity with Higher Education systems, such as student record systems (e.g., SITS) or virtual learning environments (e.g., KEATS).

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information on what criteria will be assessed at each stage of the recruitment process.

Further information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

As part of this commitment to equality, diversity and inclusion and through this appointment process, it is our aim to develop candidate pools that include applicants from all backgrounds and communities.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ' How we Recruit ' pages.