Senior PMO Manager Capital Markets

Phoenix; Telford; Hybrid; GBP 65,000 - 97,000; Full time

Job summary

A prominent financial services firm in the UK is seeking an experienced Senior PMO to lead critical Capital Markets activities. This role demands proven experience in portfolio governance and management, with a strong emphasis on stakeholder engagement and change delivery. The ideal candidate will have a deep understanding of complex transformation programmes in regulated environments. Salary ranges from £65,000 to £97,000 with comprehensive benefits including private medical cover and generous annual leave.

Benefits

Private medical cover

38 days annual leave

Excellent pension

12x salary life assurance

Career breaks

Income protection

Volunteering days

Qualifications

• Proven experience in a Senior PMO or Programme Management role within Capital Markets environment.
• Expertise in delivering PMO service offering to complex transformation programmes in regulated environments.
• Experience with Agile and hybrid delivery methodologies.

Responsibilities

• Lead and support PMO activities aligned with strategic business plans.
• Work closely with senior stakeholders to deliver measurable value.
• Establish robust governance frameworks and timely reporting.
• Proactively identify and manage risks, issues, and interdependencies.

Skills

Delivery oriented

Strong leadership

Communication skills

Stakeholder management

Expertise in portfolio governance

Risk management frameworks

Education

Professional certifications such as PMP, PRINCE2, or MSP

Job description

Job Description

Job Type: 12 Monnth FTC

Location: Telford or London

Salary and benefits: £65,000 - £97,000 plus bonus, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more.

Flexible working: All of our roles are open to part‑time, job‑share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about Phoenix Flex here.

Closing Date: 11th November 2025

We’re Phoenix Group, we’re a long‑term savings and retirement business. We offer a range of products across our market‑leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.

Role

To lead and support the PMO activity in service of delivery of critical Capital Markets (CM) business outcomes aligned to the RS & AM Strategic Business Plan. This role is pivotal in driving and leading Capital Markets activities and team members across the CM domain, ensuring that change initiatives are executed with precision, transparency, and strategic alignment.

You will operate at the heart of the Transformation Office, partnering with senior stakeholders in Transformation, Technology and Data, Finance and the CM Business Unit to ensure that programmes and projects deliver measurable value, meet the requirements of the Change Management Framework, and contribute to long‑term business success.

• Lead PMO activities and team members across the CM Portfolio of high‑impact initiatives, ensuring alignment with the RS & AM Strategic Business Plan and broader TT & D goals.
• Work closely with leaders in CM providing them with specialist PMO skills and expertise and ensuring the PMO needs of the Portfolio are met.
• Capital Markets expertise: Apply deep knowledge of CM projects and operational activity to support delivery of change into the business unit, create deep connectivity with CM Stakeholders, anticipate risks manifesting in this specialist area, and applying this expertise to support the transformation forums servicing CM outcomes.
• Governance & Reporting: Establish and maintain robust governance frameworks, ensuring timely and accurate reporting to senior leadership and ETO.
• Stakeholder Engagement: Build strong relationships with senior business leaders in CM and delivery teams to ensure shared understanding of priorities, risks, and dependencies.
• Portfolio Management: Oversee planning, tracking, and delivery of multiple projects and programmes, ensuring resource optimisation, budget control, and benefits realisation.
• Risk & Issue Management: Proactively identify and manage risks, issues, and interdependencies, escalating where necessary and driving resolution.
• Continuous Improvement: Champion best practices in PMO and change delivery, fostering a culture of continuous improvement and innovation.
• Manage, coach and develop a pool of up to 12 PMO analysts

What are we looking for?

• Delivery orientated and can demonstrate success in delivering a PMO service offering to complex transformation programmes in regulated environments.
• Strong leadership, communication, and stakeholder management skills.
• Expertise in portfolio governance, reporting tools, and risk management frameworks.
• Ability to operate in a fast‑paced, high‑stakes environment with multiple competing priorities.
• Professional certifications such as PMP, PRINCE2, or MSP.
• Experience with Agile and hybrid delivery methodologies.

Essential

• Proven experience in a Senior PMO or Programme Management role within Capital Markets environment, with a strong understanding of the business unit and its operations.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

We’re reviewing applications as they come in, so apply early to avoid missing out.

Find out more about

• Guide for Candidates: thephoenixgroup.pagetiger.com/guideforcandidates
• Find or get answers from our colleagues: www.thephoenixgroup.com/careers/talk-to-us