Senior Platform Engineer

2022 - Chief Operating Office; Glasgow; Hybrid; GBP 33,000 - 43,000; Full time

Job summary

A financial services company in Glasgow seeks a dedicated IT professional for a 3rd line support role emphasizing IT security and patch management. This hybrid position requires collaboration across tech teams and occasional travel to Virgin Money locations. Ideal candidates will have experience in system administration and scripting, particularly with PowerShell or Python. Competitive salary and generous benefits including extensive leave and private health cover are offered.

Benefits

Generous holidays - 38.5 days annual leave

Up to five extra paid well-being days

Market-leading pension

Free private medical cover and income protection

Flexible benefits including Cycle to Work

Qualifications

• Experience in IT security, system administration, or similar role focusing on security patch management.
• Demonstrated experience in scripting and automation.
• Experience supporting Windows Server and Active Directory.

Responsibilities

• Providing 3rd line support for enterprise services.
• Managing the patching lifecycle.
• Identifying and analyzing technical risks.

Skills

IT security

Scripting and automation (PowerShell, Python)

Windows Server

Active Directory

Windows Networking Technologies (DNS, TCP/IP, DHCP)

MS Failover Clustering

Infoblox administration

VMware administration

SCCM and SCOM

McAfee ePO support

Trend Micro DSM support

Cybersecurity principles

Governed IT environment

Job description

Business Unit: Technology Operations & Cyber Security
Salary range: £33,600 - £42,400 per annum DOE
Location: Hybrid - with occasional travel to a UK Virgin Money Hub location when required
Contract type: Permanent – Full time

Our Team

Our Platform as a Service (PaaS) team holds a pivotal position in shaping the future of our platform services in VM’s Technology Estate, defining, and executing the strategic vision for our PaaS offerings, ensuring scalability, efficiency, and innovation in our platform services.

What you’ll be doing…

• Working closely with other Technology staff and 3rd parties
• Collaborating with project teams to ensure that change within the environment is managed and controlled effectively.
• 3rd line support of enterprise services delivered to Virgin Money internal and external customers.
• Manage the patching lifecycle, including scheduling, deployment, and verification.
• The role holder will have a level of responsibility for identifying, analysing, quantifying, and communicating technical risk within the banks on premise & cloud platforms.
• The role may require occasional evening or weekend work for patch deployment, system upgrades changes.
• Working closely with 1st and 2nd tier support teams to deliver a professional effective enterprise support offering.
• Supporting and implementation deliverables and support.
• Project lifecycles including (but not be limited to) design influence, infrastructure build and test.
• Out of Hours On-call rota duties 24/7 cover

We need you to have…

• Experience in IT security, system administration, or a similar role with a focus on security patch management and system upgrades
• Demonstrated experience in scripting and automation (e.g., PowerShell, Python) to streamline patching and upgrade processes.
• Experience supporting Windows Server Operating System (Install, Configure, Manage)
• Experience supporting Active Directory (Install, Configure, Manage)
• Experience of support and management of Windows Networking Technologies (DNS, TCP/IP, DHCP)
• Demonstrated experience using MS Failover Clustering (Install, Configure, Manage)
• Management and experience administering Infoblox
• Management and experience administering VMWare including upgrades and patching
• Demonstrated experience administering SCCM (Install, Configure, Manage) & SCOM
• Experience supporting McAfee ePO
• Experience supporting Trend Micro DSM
• Understanding of cybersecurity principles, vulnerability management, and system optimisation.
• Experience of working in a highly governed and controlled IT environment

It’s a bonus if you have but not essential…

• Possess a MCSA/MCSE Certification
• Possess excellent interpersonal and communication skills, with the ability to influence and drive change in a collaborative manner.

Red Hot Rewards

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more.
• Up to five extra paid well-being days per year.
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
• Market-leading pension.
• Free private medical cover, income protection and life assurance.
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.

Now the legal bit

It’s important to note that there may be occasions where it’s not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants.

Although some of our roles allow you to be based anywhere in the UK, we’ll need you to confirm you have the right to work in the UK.

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we’ll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Equal Opportunities and Inclusion

At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team at [e-mail].