Senior Pharmacy Technician - Dispensary

King's College Hospital NHS Foundation Trust; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading NHS teaching Trust in Greater London is seeking a Senior Pharmacy Technician. This role involves supporting the management of the dispensary, ensuring efficient organization of services, and providing patient care through effective communication. The ideal candidate must hold professional registration and have relevant qualifications in pharmacy services. This position supports a work-life balance through flexible working and contributes to sustainable healthcare initiatives.

Benefits

Flexible working options

Support for work-life balance

Commitment to sustainable healthcare

Qualifications

• NVQ Pharmacy services Level 3 plus accredited underpinning knowledge.
• Professional registration as a Pharmacy Technician.
• Accuracy Checking Pharmacy Technician qualification, or currently undertaking.

Responsibilities

• Support day to day management of the Dispensary.
• Organise dispensary-based services.
• Deputise for Deputy Dispensary Manager.
• Assist in writing and updating policies.
• Manage stock control effectively.
• Counsel patients on medication use.

Skills

Effective communication

Judgment in Pharmacy Service

Education

NVQ Pharmacy services Level 3

Professional registration with General Pharmaceutical Council

Accuracy Checking Pharmacy Technician qualification

Tools

Pharmacy computer systems

Job description

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King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.

We encourage all our staff to have a healthy work/life balance. In doing so, you can apply for flexible working from the beginning of your employment. We offer a range of options which are designed to suit different circumstances and priorities in line with service requirements.

flexible-working

Job overview

An exciting opportunity has arisen to join the Patient Services Team at Kings College Hospital Foundation Trust as a Senior Pharmacy Technician.

The post holder will support the Deputy Dispensary Manager in the day to day management of the Dispensary.

They will carry out duties in accordance with departmental policies and procedures. The post holder is primarily responsible for organisation of workload and supervision of all staff in the dispensary.

Main duties of the job

• To organise the dispensary-based services including inpatients, outpatients, TTAs, controlled drugs and Clinical Trials to agreed performance targets with guidance and support from the Dispensary Manager.
• To deputise for the Deputy Dispensary Manager during periods of absence, taking responsibility for the smooth running of the dispensary and resolving problems as they arise.
• To assist with the writing, implementation and updating of policies and procedures specific to the dispensary service.
• To review dispensary errors ensuring actions are taken to address poor performance and reporting progress to the Dispensary Manager.
• To attend cross site meetings with the aim to standardise practice across sites.
• To take part in the dispensary checking rota.
• To manage the monthly archiving process of prescriptions to Iron Mountain.
• To assist with good stock control, ensuring the efficient use of resources, keeping waste to a minimum and encouraging the reuse of medicines where possible.
• To cover, where appropriate, the duties of other senior Dispensary staff in their absence.
• To assist with the preparation of weekly rotas to ensure all dispensary duties have sufficient staffing.
• To assist in the distribution of FP10 prescription pads, ensuring secure storage arrangements are in place throughout the Hospital.
• To regularly monitor activity and quality data and use this information to maintain a quality service.
• To ensure the safe, effective and economical use of drugs for all patients in the Trust.
• To partake in audits conducted within the Dispensary.
• To deal with verbal complaints, safety issues and investigate Inphase incidents.
• To investigate and resolve stock discrepancies (including controlled drugs).
• To take part in the routine destruction of Controlled Drugs alongside a delegated responsible person.
• To contribute to service developments within the department.
• To be able to follow departmental Standard Operating Procedures (SOPs).
• To be able to dispense inpatient, outpatient and discharge medication accurately.
• To competently counsel patients on the use of their outpatient medication.
• To contribute to wider policies that have an impact within the pharmacy department and across the Trust.
• To support the Dispensary Manager by contributing to the development of the Dispensary Services.
• To be able to use pharmacy computer systems correctly and enter data accurately from transcription sheets, prescription forms and any other prescriptions written by others.
• To ensure that data is stored and archived appropriately in accordance with local and regionally agreed guidelines.
• To be able to use initiative to appropriately prioritise work.
• Participate in the Departments Seven day working model which includes weekends, late night and bank holiday working rota.

Working for our organisation

King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of £1 billion, 1.5 million patient contacts a year and more than 15 000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.

Detailed job description and main responsibilities

The responsibilities listed above are key aspects of the role.

Person specification

Qualifications

Essential criteria

• NVQ Pharmacy services Level 3 plus accredited underpinning knowledge (BTEC in Pharmaceutical Sciences or equivalent) or equivalent
• Professional registration as a Pharmacy Technician with the General Pharmaceutical Council
• Accuracy Checking Pharmacy Technician qualification, or currently undertaking

Experience

Essential criteria

• Knowledge of procedures for pharmacy services
• Knowledge of pharmacy computer systems
• Experience in a busy dispensary setting

Skills

Essential criteria

• Be able to communicate effectively in both written and verbal formats with staff and patients
• Be able to make sound judgments in relation to Pharmacy Service issue.

IMPORTANT

• Check your email account regularly as this is how we will communicate with you
• If you delete the job from any of your accounts, you may be prevented from accessing further communications
• To enquire about your application or inform us of any changes in your circumstances, please contact the named person on this advert
• Please provide email addresses for referees where possible
• Click here to see the range of benefits we offer
• Please review the documentation on our recruitment microsite, particularly the Trust's criminal records checking policy
• All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
• Please note that the closing date is given as a guide. On occasion, we might close a vacancy early due to a high number of applications being received. You are advised to submit your application as early as possible to avoid disappointment.

King's College Hospital NHS Foundation Trust Annual Reports and Other Corporate Publications

King's Health Partners Academic Health Science Centre Website

King's College Hospital is part of King's Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between King's College London, and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts.

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Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Job Description and Person Specification (PDF, 496.3 KB)
• Denmark Hill Site Map (PDF, 1.2 MB)
• Visa and Sponsorship Information (PDF, 344.6 KB)
• Pay bands and pay points from 1 April 2025 (PDF, 44.6 KB)