Senior Personal Banker: Digital Banking & Mortgage Guidance

NatWest Group; Hereford; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading banking institution is seeking a Senior Personal Banker in Hereford. The role involves supporting customers in banking decisions, conducting financial health checks, and helping with various banking needs, including mortgages and private banking. Candidates must have experience in customer service, possess excellent communication skills, and demonstrate the ability to build strong relationships with clients. A competitive salary of £26,350 is offered with flexible working hours and extensive benefits.

Benefits

Healthcare benefits

Generous holiday entitlement

Retirement fund contribution

Qualifications

• Experience working in a customer service environment.
• Ability to build rapport with customers.
• Organised, self-motivated, and diligent.

Responsibilities

• Support customers via video banking or face-to-face.
• Conduct Financial Health checks and review accounts.
• Identify suitable products for customers.

Skills

Customer service experience

Ability to thrive under pressure

Excellent communication skills

Interpersonal skills

Job description

A leading banking institution is seeking a Senior Personal Banker in Hereford. The role involves supporting customers in banking decisions, conducting financial health checks, and helping with various banking needs, including mortgages and private banking. Candidates must have experience in customer service, possess excellent communication skills, and demonstrate the ability to build strong relationships with clients. A competitive salary of £26,350 is offered with flexible working hours and extensive benefits.