Senior Performance Analyst

Northamptonshire Healthcare NHS Foundation Trust; Kettering; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Northamptonshire Healthcare NHS Foundation Trust is seeking a Senior Performance Analyst to work within the Business Intelligence Service. The role requires substantial experience in performance analysis, data analytics and BI, translating data into actionable insights while collaborating with diverse stakeholders and supporting NHS priorities.

You will manage dashboards, reporting frameworks and performance information across care pathways, contributing to operational decision-making and

Qualifications

• Post graduate diploma or specialist qualification/ training to Masters level (or equivalent experience)
• Evidence of Continued Professional Development
• Ability to understand complex data structures and data flows
• Advanced SQL and Excel skills
• Proven ability to present data to varied audiences with insightful analysis
• Experience working in health or social care analytics environment

Responsibilities

• Review and deliver a framework of data management and information reporting systems supporting business objectives
• Line manage and train team members in processes, information systems and sharing subject matter expertise
• Act as key contact for a Care Delivery Pathway, supporting projects, transformations and dashboard development
• Develop and produce reports in response to business needs and FOI requests
• Ensure reporting mechanisms for contracts/services and national indicators meet business needs
• Maintain knowledge of NHS strategy, policy agendas and local/national targets
• Lead on internal and external reporting ensuring accuracy and documented processes
• Translate complex data into clear findings and present to medium-sized groups
• Contribute to change management processes supporting operational practice and technical solutions

Skills

Advanced SQL

Advanced Excel

Data analysis

Stakeholder management

Change management

Dashboard development

Performance reporting

Education

Masters-level qualification

Tools

SystmOne

SQL Server

Data warehouses

Job description

An exciting opportunity has arisen within the Business Intelligence Service of Northamptonshire Healthcare NHS Foundation Trust (NHFT) to recruit a Senior Performance Analyst. The role is a challenging and key position within the service, managing a varied and complex workload therefore we are looking for a highly motivated individual that can thrive in a fast paced environment and work with flexibility. You will be committed to providing a high quality service whilst operating in a climate of continuous change and improvement and able to use your own initiative to confidently manage competing priorities, demonstrating that you can be proactive, resilient and adaptable. Candidates need to be able to work collaboratively with multiple stakeholders, building effective relationships and positively influence change. The role requires significant experience in performance analysis, business intelligence or data analytics with advanced skills in SQL and Excel and the ability to translate data into actionable intelligence. Candidates will be solution focused with a passion for innovation and transformation as well as being able to identify trends, risks and opportunities. Experience working within the NHS or healthcare sector would be advantageous as would knowledge of NHS PAS such as SystmOne.

Main duties of the job

Work collaboratively to review and deliver a framework of data management and information reporting systems that support business objectives

Line manage and train team members in processes, information systems and sharing subject matter expertise

Directly aligned to a specific Care Delivery Pathway acting as their key point of contact supporting with projects, transformations, developing dashboards as well as providing insightful analysis to support operational decision-making.

To develop and produce reports and analysis in response to business needs and respond to FOI requests

Ensure the successful implementation of reporting mechanisms for new contracts/services, national indicators and developments to meet business needs

Maintain a continuous knowledge of NHS strategy and policy agendas as well as local and national requirements and targets

Maintain expert knowledge of the trusts data warehouses, PAS and corporate systems being able to identify and drive improvement as well as manage risks and data quality issues

Lead on internal and external returns ensuring compliance with relevant requirements, accuracy of information and keeping well documented processes ensuring integrity across all reporting outputs

Interpret and present complex information from large complex datasets in a clear and engaging way, delivering findings to medium size groups as required

Contribute to change management processes that support operational practice and technical solutions/improvements.

Working for our organisation

The Business Intelligence Service within NHFT has a comprehensive remit spanning information, performance, business intelligence and data compliance/quality and is responsible for performance improvement and contract management of existing services, as well as the provision of reporting functionality to support operational management of clinical services. The service plays a pivotal role in supporting and understanding operational performance across the organisation to improve patient outcomes and service delivery.

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.

NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.

Detailed job description and main responsibilities

For further information on the advertised role, please refer to the Main duties and responsibilities within the job description.

Person specification

Qualifications

• Post graduate diploma or specialist qualification/ training to Masters level (or equivalent experience)
• Evidence of Continued Professional Development

Personal Attributes

• Enthusiastic, motivated, autonomous as well as being a good team leader
• Able to engage with a variety of people, including those within identified Team, and those in external agencies
• Able to use own initiative and make decisions independently
• Committed to continual quality and service improvement
• Self-aware and committed to professional and personal development

Experience

• Ability to understand complex data structures and data flows
• Advanced SQL and Excel skills
• Ability to present to medium sized groups and translate complex data to a range of audiences in engaging way providing insightful analysis
• Proven track record of working effectively with a wide range of stakeholders
• Proactive in the development of performance reporting frameworks and delivery of dashboards, analytical reports that support decision making
• Proven experience of managing and influencing change
• Experience of working in a health or social care environment in an analytical role
• Experience of technical change management processes

Knowledge

• Understanding of the local NHS structure, strategy, vision and policy
• Good knowledge of Data Protection legislation and patient confidentiality agenda
• Knowledge of the NHS systems in particular the Trust's PAS system SystmOne, other corporate information systems

We are an equal opportunities employer, which aims to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

All roles are subject to the home office immigration rules and therefore eligibility must meet certain requirements for any sponsorship to be considered. Please visit the government website for more information regarding eligibility,

At NHFT we support many of our colleagues to work flexibly and we will consider requests for flexible working from day one. For this role, we are open to discussing a range of options including flexible hours, agile/home working, compressed hours and part time hours. Please have a conversation with the recruiting manager about the flexibility you need and we will promise to explore what is possible with you.

Applicants who have a disability and meet the essential criteria for the job will be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

All posts that are engaged in a regulated activity will be subject to a Disclosure and Barring Service (DBS) check and a DBS re-check on a three yearly basis whilst employed in such a role. Staff employed in these posts will therefore be asked to register with the DBS Automatic Update Service upon receipt of their DBS certificate and must update yearly , the annual fee will be reimbursed subject to Trust policy. For further information please visit: DBS Update Service: applicant guide - GOV.UK (www.gov.uk)

Please note if a DBS is applicable for the position then a charge will be deducted from your first salary.

Please note that all new starters to the trustare subject to a probationary period.