Senior People Services Advisor — Hybrid (London)

Deliveroo; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading food delivery service is seeking a Senior People Services Advisor for their London HQ, working in a hybrid model. The ideal candidate will have over 3 years of experience within people operations or HR services. Responsibilities include managing queries, overseeing daily operations, and contributing to HR systems improvements. The role demands excellent communication skills and a strong knowledge of employment law. The company offers competitive benefits supporting employee wellbeing and a diverse workplace.

Benefits

Healthcare

Generous annual leave

Enhanced parental leave

Paid time off for volunteering

Qualifications

• 3+ years of experience in people operations or HR operations.
• Experience in HR support within a fast-paced environment.
• Ability to manage competing priorities and work under pressure.

Responsibilities

• Serve as the first point of contact for people queries and escalations.
• Manage the team's daily workload to meet service-level targets.
• Oversee onboarding, leavers, benefits, and payroll inputs.

Skills

People operations experience

HR operations

Employment law knowledge

Complex case handling

HRIS improvement

Organizational skills

Communication and relationship-building

Job description

A leading food delivery service is seeking a Senior People Services Advisor for their London HQ, working in a hybrid model. The ideal candidate will have over 3 years of experience within people operations or HR services. Responsibilities include managing queries, overseeing daily operations, and contributing to HR systems improvements. The role demands excellent communication skills and a strong knowledge of employment law. The company offers competitive benefits supporting employee wellbeing and a diverse workplace.