Senior People Services Advisor (Hybrid)

Deliveroo; City Of London; Hybrid; GBP 48,000 - 62,000; Full time

Job summary

A leading food delivery company is seeking a Senior People Services Advisor to enhance support for their People team. You will oversee day-to-day HR operations, coach team members, and contribute to service improvement initiatives. Ideal candidates have over 3 years in HR operations, a strong grasp of employment law, and excellent communication skills. The position offers a hybrid work environment in London with competitive benefits that support wellbeing and work-life balance.

Benefits

healthcare

generous annual leave

enhanced parental leave

Qualifications

• 3+ years of experience in HR operations or people services.
• Solid experience in a similar HR support role.
• Confidence handling complex or sensitive cases.
• Strong knowledge of employment law and best practices.

Responsibilities

• Be the first point of contact for People queries.
• Manage the team’s daily workload and ensure service-level targets.
• Support projects and People initiatives.
• Oversee key admin processes such as onboarding and payroll.

Skills

people operations

HR systems (HRIS)

employment law knowledge

relationship-building skills

communication

organisational skills

Job description

A leading food delivery company is seeking a Senior People Services Advisor to enhance support for their People team. You will oversee day-to-day HR operations, coach team members, and contribute to service improvement initiatives. Ideal candidates have over 3 years in HR operations, a strong grasp of employment law, and excellent communication skills. The position offers a hybrid work environment in London with competitive benefits that support wellbeing and work-life balance.