Senior People Operations Associate

Consensys; United Kingdom; Remoto; GBP 75.000 - 95.000; Tempo pieno

Descrizione del lavoro

Consensys is hiring a Senior People Operations Associate to own day-to-day global People Operations, acting as Europe SME while contributing to PODS programs and projects from scoping to delivery. You will manage the employee lifecycle from pre-boarding to offboarding, administer leaves, keep HR data accurate, and help ensure compliance with local labor laws and GDPR.

You''ll also push automation and AI to improve accuracy and efficiency, and enable self-service for employees.

Mansioni

• Own global People Operations for Europe and drive PODS projects from scoping to delivery.
• Manage the employee lifecycle from pre-boarding through offboarding, including contracts and leaves.
• Ensure GDPR/UK GDPR compliance and maintain accurate HR records.
• Identify automation opportunities and document processes to enable self-service.

Descrizione del lavoro

Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role. Money is moving onto the internet, and the shift has a name: Open Money. This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.

About People & Talent

People and Talent support the entire MetaMask community. We strive to be the destination employer of choice for our ecosystem. That goal is embedded in all the work we do to attract, retain and support our amazing talent. By joining our team you'll be working with a diverse group of incredible individuals who put 'people first' and are designing and building the workplace of the future.

This role sits within our People Operations, Data & Systems ('PODS') team, which operates as a cohesive, global team within People & Talent. We drive operational excellence across the employee lifecycle by streamlining processes, strengthening programs and policies, and building scalable, intuitive systems that empower teams to do their best work. We delight our customers (employees, managers, and partners) by delivering a dynamic and engaging people experience that evolves with creativity, curiosity, and accountability. Through intentional process design, thoughtful automation, and a commitment to service excellence, PODS builds scalable, sustainable people programs that support our teams and the business.

What you'll do

As a Senior People Operations Associate, you will be a day-to-day owner of global People Operations, serving as our subject matter expert for Europe, while also contributing to the programs and systems work of the PODS team and leading People Operations projects from scoping through delivery. You will manage the employee lifecycle from pre-boarding through offboarding, administer leaves, keep employee data accurate in our HR systems, and help ensure our practices remain compliant with local labor law and GDPR. Just as importantly, you will look for ways to make that work more scalable by documenting processes, enabling self-service, and applying automation and AI wherever they improve accuracy, efficiency, and the employee experience.

Employee Lifecycle Operations

Manage end-to-end lifecycle processes globally, including pre-boarding, onboarding, employee changes, internal transfers, and offboarding. Prepare and process employment contracts, amendments, and new-hire documentation in line with local requirements, partnering with Legal where needed. Administer parental, medical, and other statutory and company leaves, as well as benefits, across multiple countries. Coordinate with Payroll on hires, terminations, compensation changes, and leaves to ensure timely and accurate processing. Partner with Employer of Record (EOR) providers and other external vendors (such as payroll, benefits, and immigration counsel) to onboard, support, and manage employees, including in countries where we do not have a local entity. Support immigration and relocation processes in partnership with external counsel, including tracking work authorization and ensuring documentation is complete.

HR Systems, Data & Compliance

Maintain accurate employee records in our HRIS (ADP Workforce Now), performing regular audits, reconciliations, and data cleanup. Serve as the subject matter expert for European labor law and data privacy requirements, including GDPR, and help ensure compliance across the countries where we operate, escalating risks appropriately. Serve as a trusted point of contact for employees and managers on policy, leave, and process questions, balancing empathy with compliance.

Process Improvement, Automation & Documentation

Identify manual, repetitive, or error-prone processes and propose or implement automation and AI-enabled solutions, particularly for employee self-service and routine request management. Create and maintain clear documentation, including guides, FAQs, and process maps, that enable employees, managers, and the People team to self-serve. Lead and own global and regional People projects end to end, from scoping through delivery, such as system enhancements, policy rollouts, and support for new entity openings, working with Finance, Legal, and Payroll.

Would be great if you brought this to the role People Operations & Compliance Experience in People/HR Operations in a global or multi-country environment, ideally in a fast-paced or scaling organization. Strong working knowledge of UK and European employment practices, statutory leave, and GDPR / UK GDPR considerations. Hands-on experi